Note fondée sur 94 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
November 2024
Publié le 15 nov. 2024 sur HomeAwayHouse was great! Clean and accommodated our large group (19). Plenty of room for all of us. Pool/hot tub was clean and heated. The game room was a great way for us to spend time together on our rest days. We didn’t go to the oasis club to use the amenities but from what we seen it looked fun. Andrew responded quickly to any questions we had. we would definitely book this house again. Overall excellent experience from start to fInish
Commentaires de Gestion de l’hôtel
22 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Renee for your wonderful review! I am delighted to read that the house met your expectations and comfortably accommodated your group of 19. It’s great to know you enjoyed the clean, heated pool and hot tub, as well as the game room—it sounds like you made the most of your rest days! We’re also glad our quick responses to your questions helped enhance your experience. While you didn’t visit the Oasis Club this time, we hope you’ll get a chance to explore its amenities on your next stay. Thank you for choosing the Southern Retreat with Vrbo, and we’d be very pleased to welcome you back anytime for another excellent experience!
par un voyageur
A++ Vacation Spot
Publié le 27 oct. 2024 sur HomeAwayThe property was amazing. Very clean. Matched the listing perfectly. Beds were comfortable. The kids loved the pool. Adults loved the hot tub. The Oasis club was very nice with the slide, splash pad, and lazy river for the kids. We went to sea world and gator land had a great time at both attractions. Was a really great family vacation.
Commentaires de Gestion de l’hôtel
22 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Michael for your wonderful review! We're thrilled to hear that the property met all your expectations and that both the kids and adults enjoyed their stay, from the cozy beds to the relaxing hot tub. It's great to know that the Oasis Club amenities, like the slide, splash pad, and lazy river, added to the fun! We're glad you made special memories at SeaWorld and Gatorland as well. It was a pleasure hosting your group, and we hope to welcome you back for more great vacation moments in the future! Thank you for choosing the Southern Retreat (1515668) with Vrbo.
par un voyageur
Amazing Stay
Publié le 12 sept. 2024 sur HomeAwayWonderful, stocked very well. We had the best time and the kids loved the pool and Oasis Pool
par un voyageur
Fun time with
Publié le 14 août 2024 sur HomeAwaypar un voyageur
Championsgate
Publié le 5 août 2024 sur HomeAwayThis was a large house with beds for everyone. The kids loved the pool and game room. It is located in a great location with access to 2 different water parks. We would stay here again.
par un voyageur
Family vacation
Publié le 29 juill. 2024 sur HomeAwayThe property is nice, it does have a weird smell. It doesn’t come with wash clothes so you will need to get some on your own. The game room needs some fans or air circulation in that room. The pool table needs new pool sticks. Other than that the house was well prepared for our stay. Everyone enjoyed it. We would book again.
par un voyageur
Huge family reunion
Publié le 9 juill. 2024 sur HomeAwayLots of space to accommodate a large family. Plenty of spacious bedrooms, comfortable beds & furniture. Plenty of kitchen & cooking equipment to make meals & serve lots.
tv in every room a plus. pool at back door was nice since the water park was too overwhelmed on the 4th of July holiday.. Andrew was great to answer immediately when I had questions. LOVE
par un voyageur
Living facilities were excellent
Publié le 24 juin 2024 sur HomeAwayOne unpreventable safety issue with a collapsed pool table. Other than the facilities and on site building equipment were outstanding. The area was safe and amenities were excellent. We would stay there again.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par VrboOwner, Gestion de l’hôtel
I am disappointed to read this after you wrote this message below to me via direct email. On Jun 26, 2024 you wrote: “Thank you Andrew. We had a fantastic time and all the information you provided was exceptional and accurate. I will provide VRBO and any other outlet you provide me with an OUTSTANDING detailed positive recommendation within the next 10 days. You have exceptional communication skills that significantly made the entire process efficient and certainly reduced my wife's stress. We plan to rent again in the future and will be contacting YOU. Sincerely, Arthur & Mary Jewett”. The pool table was damaged during your stay (the evidence did not support that it had collapsed). However, we agreed to give you the benefit of the doubt as you strongly denied responsibility and we were unable to prove with absolute certainty. Thank you again for choosing the Southern Retreat (1515668) with Vrbo.
par un voyageur
Family trip
Publié le 19 juin 2024 sur HomeAwayI was really impressed with the accuracy of the property listing. As an avid traveler, I always look for various requirements. First, the host, Andrew made it easy to plan for our big family trip. He answered questions within 24 hrs and was always professional. Secondly, the property was clean and had ample supplies (beds, utensils, towels, coffee maker, toaster, etc). Third, we had enough space for our large group of 20 adults and 14 kids of various ages. Third, the amenities at the house (pool and hot tub), game room were nice and had adequate seating on the patio. The amenities at the clubhouse, as I understand from my family, were nice. We also had quick access to the supermarkets and coffee shops, gas stations close by. I would highly recommend this property for your next trip to the Orlando area.
par un voyageur
Family Reunion
Publié le 26 mai 2024 sur HomeAwayWe had an awesome time overall. I do feel like we should be able to adjust the temperature midday. It got really hot in there. Also glass was left on the stairs and my 2 yo granddaughter cut her foot.
Commentaires de Gestion de l’hôtel
6 juin 2024 par VrboOwner, Gestion de l’hôtel
Hello Elaine. Thank you for taking the time to submit a review of your stay at the Southern Retreat (1515668). You had the option to adjust the temperature, via the thermostats on each level. If you didn’t understand how to change the thermostat settings, you only had to contact support and they would have explained it to you. There was no glass on the stairs. Post departure, the home was found to be left in a very unsatisfactory condition with damage to the vinyl flooring on the stairway. Thank you again for choosing the Southern Retreat with Vrbo.
