Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par zrouga
Publié le 22 mai 2016 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Hotels
par un voyageur
Publié le 10 juill. 2024 sur Expedia
The staff was excellent. They went above and beyond to make my family and I feel welcome.
The rooms were nice, but some aspects felt past their prime. While the room was non-smoking, there was a lingering smell of smoke in some areas.
The hotel is well away from the city center and required a long walk to get to any food options. However, it was very convenient for our trip out of Xipu Station.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Vivian Han General Manager, Gestion de l’hôtel
Dear Brandon Thank you for choosing to stay with Crowne Plaza Chengdu West. Making our guests feel the "True Hospitality" and providing comfortable and convenient experiences have always been our priority. We apologize for any inconvenience may caused by the smell of the smoke, please be assured that we take your concerns seriously. Our team is currently working to reducing the smell of the room to ensure a better experience for our guests. In the meantime, if you are experiencing same issue again, please let us know, and we will do our best to make you and your family feel comfortable.
par un voyageur de Kuala Lumpur
Publié le 5 juin 2023 sur Expedia
city vicinity
clean and safe
Commentaires de Gestion de l’hôtel
6 juin 2023 par Vivian Han General Manager, Gestion de l’hôtel
Dear Yueh, thank you for staying with Crowne Plaza Chengdu West, we have always been trying to make our guests to feel "True Hospitality" and have a comfortable travel experience. Again, thank you for staying with us, we are looking forward your next stay with the hotel, have a nice day!
par un voyageur
Publié le 6 avr. 2021 sur Hotels
par un voyageur
Publié le 3 juin 2020 sur Hotels
par un voyageur
Nice stay in Changdu
Publié le 14 oct. 2019 sur HotelsExcellent hotel at a good price (western standards). Hotel is very modern, clean. Rooms are spacious, modern and high quality. Breakfast buffet was outstanding, with extensive selection.Highly recommend.
Commentaires de Gestion de l’hôtel
13 déc. 2019 par Ariel Wu, Gestion de l’hôtel
Dear Guest
Thanks for you choosing Crowne Plaza Chengdu West, we are look forward to you stay again.
Have a nice day!
par un voyageur
Not a 5-star hotel in some regards
Publié le 1 juill. 2019 sur HotelsThe hotel has excellent facilities like a swimming pool and a well equipped gym. The only downside is that the exterior part of the hotel was undergoing some road work and renovation. There was no proper signage on the way to access the hotel. As the entrance is on the second floor, the path to get to the lobby is not clearly labelled and I had to travel a fair distance to get to the lobby. It was inconvenient when I had a luggage to lug. A few days before I checked out, the road to access the lobby was sealed off and again no access sign was placed to guide the hotel guests to access the main road. I think the hotel needs to be pre-emotive in ensuring that signage is clearly placed to guide the exit and entrance into the lobby from the main road. The staircase also need to be lit properly. On the night when the earthquake tremor was felt, I could not access the ground floor using the staircase because it was poorly lit.
Commentaires de Gestion de l’hôtel
20 juill. 2019 par Ariel Wu, Gestion de l’hôtel
Dear distinguished guest,
Thank you for you choosing Crowne Plaza Chengdu West and we are honored to serve you. We do feel sorry for the inconvenience of construction site caused when you were staying with us. We took immediate action to put more signage once we received your valuable share. Now there’s good news that construction work has been done and roads are neat and smooth. We look forward to having you again, hopefully in the near future. Wish you a good day.
par un voyageur
출장
Publié le 9 juin 2019 sur Hotels단순 출장지 숙박으로는 괜찮아요
Commentaires de Gestion de l’hôtel
17 juin 2019 par Ariel Wu , Gestion de l’hôtel
Dear Guest,
Thanks for you choosing Crowne Plaza Chengdu West, Look forward to you stay again!
Have a good time!
par un voyageur
快適ではある
Publié le 26 avr. 2019 sur Hotelsとても快適なホテルですが、周りに店が何も無いので、車がないと厳しいと思います。
