Note fondée sur 46 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
87 % des clients le recommandent
4,2 Propreté de la chambre
3,8 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de Paris

Hotel Clarks, Khajuraho

Publié le 29 déc. 2011 sur Hotels
Emplacement, jardin, piscine : parfaits Chambre confortable Accueil et service très moyens Accueils de groupes
Commentaires de Gestion de l’hôtel
9 sept. 2021 par HOTEL MANAGER, Gestion de l’hôtel
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Khajuraho and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.
3 sur 5
par un voyageur de Princeton

Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mai 2024 par Gaurav Singh , Gestion de l’hôtel
Dear Guest, Greetings from Clarks Khajuraho! Thank you for sharing your experience during your recent stay at Clarks Khajuraho. We apologies to found our service and product not up to your satisfaction. Further request you to treat this experience as an isolated one and not our routine way of service standards. We value your patronage and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Assuring you of our best attention at all times. Regards.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 juill. 2022 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 janv. 2022 sur Hotels
1 sur 5
par un voyageur

It was a disaster

Publié le 2 sept. 2021 sur Hotels
Booking a stay at this property was an absolute mistake. I have stayed at numerous star properties but never have I ever experienced such indifferent attitude and total lack of hospitality at a hotel. The hotel is an adhoc dhaba let alone a star hotel. The bathroom shower broke and my child slipped and got hurt on the first day.The breakfast arrangements were absolutely pathetic with poor food quality and poor layout. It seemed as if no one was interested in paying heed to guest’s requirements. At first we were told the gum is open from morning till evening 1900 hrs but next day when I went during those hours it was closed. After so much efforts it was opened by an attendent but to my horror neither did the ac work and nor were there any arrangements for drinking water, music or towels etc. I wonder how they are managing this property. The swimming pool had construction work going around with the labourers staring at the guests which was impeding their privacy. I had booked the hotel for three nights but owing to such bitter experiences, checked out after the first night itself. After I checked out I was promised that I will be charged for one night and money for balance three nights will be refunded however its been four days and I am yet to hear from the property manager or his team about initiating a refund. All in all this was a pure disaster.
Commentaires de Gestion de l’hôtel
9 sept. 2021 par Duty Manager, Gestion de l’hôtel
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Khajuraho and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition
4 sur 5
par un voyageur

Good value, slow check-in

Publié le 16 déc. 2019 sur Hotels
We stayed at this hotel for two nights in December. We found the hotel and rooms to be clean and well-maintained. Food service (dinner and breakfast) were offered buffet style with a variety of Indian and chinese selections. The food was good, but not out of this world. The omelette station at breakfast was excellent as was the cook. The room sizes were perfect, although we spent little time in the rooms other than to sleep. The only drawback to this property was the relatively slow chec-in process which took more than half an hour for the 5 of us (two nationals and 3 foreigners). Such a slow check-in is understandable at smaller town hotels in India, but not at a major tourist resort area. Overall, we enjoyed our stay and would return again should our journey paths cross. I would add that for the price, this hotel is superior to many other tourist high-end hotels in the area. The pool is huge as are the grounds.
Commentaires de Gestion de l’hôtel
9 sept. 2021 par HOTEL MANAGER, Gestion de l’hôtel
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Khajuraho and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.
3 sur 5
par un voyageur

mediocre stay

Publié le 20 mars 2019 sur Hotels
Room was generally good standard but cleaning could be better although acceptable. Didn't like the music playing in the garden all day long. Waiters were generally attentive and helpful. Noisy and busy when there is a wedding on.
Commentaires de Gestion de l’hôtel
9 sept. 2021 par HOTEL MANAGER, Gestion de l’hôtel
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Khajuraho and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition
4 sur 5
par un voyageur

Great fun

Publié le 10 déc. 2018 sur Hotels
Good stay
Commentaires de Gestion de l’hôtel
9 sept. 2021 par HOTEL MANAGER, Gestion de l’hôtel
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Khajuraho and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.
3 sur 5
par un voyageur

Not a luxury Hotel

Publié le 10 nov. 2018 sur Hotels
The overall feel is of a bit run down hotel. The food was pretty sad. The breakfast service was really bad. What irked me was that while they had no problems being totally cognisant to the needs of the foreign guests, they ignored the dometic ones. One had to request them to even fill the water glasses. The hotel should not call itself luxury. It’s just a 3 star hotel. On checking for in-room slippers the first response was, it’s to be paid for. That’s not what one expects. Though they finally clarified that we didn’t need to pay for it even though we were fine paying, the experience left a bad taste.
Commentaires de Gestion de l’hôtel
9 sept. 2021 par HOTEL MANAGER, Gestion de l’hôtel
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Khajuraho and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition
2 sur 5
par un voyageur

comfortable and peaceful stay.

Publié le 9 avr. 2018 sur Hotels
fairly good.
Commentaires de Gestion de l’hôtel
1 juin 2018 par Ashok Singh, Gestion de l’hôtel
thanks sir