Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2023 sur Expedia
Hôtel en rénovation.. assez bordélique a certains endroits mais ma chambre était correcte.
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Guest Relations Specialist, Gestion de l’hôtel
Hi André,Thank you for your feedback regarding your recent stay. We appreciate your patience and understanding as we work on renovating our hotel to enhance the overall guest experience. We're glad to hear that your room met your expectations despite the ongoing renovations.Our goal is to provide a comfortable and updated environment for our guests, and your comments will help us make necessary improvements. We hope you'll consider staying with us again once our renovations are complete so you can experience the improved hotel fully. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
par stephane
Publié le 15 juill. 2015 sur Hotels
si vous n'avez pas de vehicule, oubliez cet hotel
par un voyageur
Publié le 22 oct. 2024
Well kept hotel in a safer suburb. Beds were comfortable though sofa sleeper squeaked loudly and interrupted our sleep. Bathroom was clean, appliances and TV worked and the breakfast selections included eggs, sausage, yogurt, cereals and fresh fruit.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Dawn,Thank you for taking the time to share your experience! We’re glad to hear that you found our hotel well-kept and comfortable, and that you enjoyed the breakfast selections we offer. It’s great to know that our clean bathrooms and working appliances contributed to a pleasant stay. We appreciate your feedback regarding the sofa sleeper. We will certainly look into this issue to ensure a more restful experience for our guests. Your comfort is important to us, and we strive to provide a relaxing environment. Once again, we appreciate you choosing to stay at Comfort Suites Lombard and hope to have the chance to welcome you back in the future.
par un voyageur
Beds were too hard
Publié le 4 oct. 2024 sur HotelsThe beds were hard as boards. Very uncomfortable. Breakfast was good
Bathroom was clean.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Deborah,Thank you for sharing your feedback. We’re glad to hear that you enjoyed the breakfast and found the bathroom to be clean, as we prioritize maintaining high standards in both areas. We understand that bed comfort can be subjective, and we strive to provide a restful experience for all our guests. Your input is valuable, and we will certainly take it into account as we continue to enhance the comfort of our rooms.
par un voyageur de Union
Publié le 3 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Wilson,Thank you for sharing your feedback with us! We're delighted to hear that you had a good stay at our hotel. It's always our goal to ensure that our guests have a comfortable and enjoyable experience, and we're pleased that we were able to meet your expectations. Once again, we appreciate you choosing to stay at Comfort Suites Lombard and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Room was clean , bed was comfy .
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Patricia,Thank you for your feedback regarding your recent stay! We're delighted to hear that you found your room clean and the bed comfortable. A restful night is crucial for a great experience, and we’re glad we could provide that for you. Once again, we appreciate you choosing to stay at Comfort Suites Lombard and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Room was great, clean and big.
Parking area was a bit dirty, didn’t look like it was cleaned in awhile
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Ann,Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed your room and found it clean and spacious. Your comfort is our top priority, and we're glad we met your expectations in that regard. We take cleanliness seriously across all areas of our property, and we will be addressing the parking area issue with our team to ensure that it is regularly maintained to the highest standard. We appreciate your feedback and look forward to welcoming you back for an even better experience in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Kristina,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur de East Moline
Publié le 28 sept. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Ahmed,Thank you for taking the time to share your experience with us at Comfort Suites Lombard. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Cariann,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Comfort Suites Lombard. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
