Avis MODERN 2 BEDROOM CONDO! WHEN LUXURY & COMFORT MEET!

I am so sorry that you did not have a good time at our suite. To address your first concern when the cleaners and I were there that morning the temperature was 66°. Since it was that cool we were under the impression the air condition was working. It was not until you addressed your concerns that we were notified on the Air conditioner not working. We then sent a tech that arrived no later than an hour since you addressed your concern. The tech that you spoke to relayed incorrect information to you. Weeks have gone by since the last tech was there and the air blower was speed was fixed at that last appt. That is why we thought the AC was in great condition because it was repaired by their company. It was from my understanding from the tech that the problem was fixed. Since no additional concerns were made aware by you we thought the problem was resolved. To address your second concern in our check-in message it was clearly stated suite 2W. It was not our fault for you went to the wrong door since the suite number was clearly communicated to you and your guests. Since then I have notified the landlord and she has changed the keys. All in all the correct suite number was written in the directions. And the suite number was on the door. Since your stay, we noticed that although the system was blowing out cool air, it was not as cold as we would like it to be. The air condition has been replaced with the new system and it’s working amazing. You were not the first guest to stay at our space and have had amazing feedback from other guest on other platforms. We deeply regret that you didn’t enjoy your stay due to air conditioning. But we do want to confirm that system has been replaced with a brand new system and works amazing. If you are ever in town we would love to offer a discount to accommodate your previous stay.