Note fondée sur 367 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
First room smelled like pee and febreze, and the neighbors were fighting. Moved rooms, then about 1 AM cops had to remove one of the guests. Used Micheal’s shopping carts for luggage carriers. Avoid staying here.
Commentaires de Gestion de l’hôtel
19 août 2024 par Avi, Gestion de l’hôtel
Dear Timothy,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We had to call the police to remove a disruptive guest to ensure the safety and comfort of our other guests. Regarding the smell in your initial room, we will thoroughly inspect and clean the carpet to eliminate any odor. We take these matters seriously and are committed to improving our services. We hope you will consider giving us another chance in the future.Sincerely,Avi PGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Rooms were clean. Beds were comfortable. Staff was very nice. Just a little outdated, but definitely A good place to stay
Commentaires de Gestion de l’hôtel
19 août 2024 par Avi, Gestion de l’hôtel
Dear Sarah,Thank you for sharing your experience with us. We appreciate your feedback and are pleased to hear that you found our rooms clean, beds comfortable, and staff friendly. We take guest satisfaction seriously, and we’re excited to let you know that we have renovation plans in the works. These updates will enhance the overall quality of our property, ensuring an even better stay for our guests.If you have any further comments or questions, feel free to reach out. We look forward to welcoming you back soon!Best regards,Avi PGeneral Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Avi, Gestion de l’hôtel
Dear Nancy,Thank you for your feedback.Sincerely,Avi P General Manager
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Avi, Gestion de l’hôtel
Dear Nancy,Thank you for your feedback! We’re thrilled you enjoyed your stay. We are looking forward to welcoming you back soon!Warm regards, Avi P General ManagerMicrotel Inn & Suites Claremore
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Was a nice hotel i only had a problem with my tv didnt work n was told they would fix it n never did. Then for some reason the hot tub wasnt working never got answer why.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Avi, Gestion de l’hôtel
Dear Sherry,Thank you for sharing your feedback. We're pleased to hear that you enjoyed your stay overall, but we're sorry for the inconvenience you experienced with the TV and the hot tub.It seems the staff member you spoke with about the TV may have forgotten to follow up, and we apologize for this oversight. Regarding the hot tub, it was initially operational, but we later discovered an underground leak that required us to close it for the year. Unfortunately, this issue couldn't be fixed immediately, so we decided to keep the pool open for our guests.We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Best regards, Avi PGeneral ManagerMicrotel Inn & Suites
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Avi, Gestion de l’hôtel
Diego,Thank you for your feedback!Sincerely,Avi P - GM
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Avi, Gestion de l’hôtel
Dear Selena,Thank you for your feedback.Sincerely,Avi P General Manager
par un voyageur
Hotel stay
Publié le 30 juin 2024 sur HotelsFirst room they put us in smelled real bad, so they put us in a different room. Much better room!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Avi, Gestion de l’hôtel
Dear Clarence,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the first room. We’re glad to hear that the second room met your expectations and that you had a much better stay. Your feedback is important to us, and we’ll work on ensuring all our rooms meet the highest standards.We hope to welcome you back soon!Best regards,Avi PGeneral ManagerMicrotel Inn & Suites
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Avi, Gestion de l’hôtel
Gene,Thank you for your feedback.Sincerely,Avi P - GM
par un voyageur
Thankyou
Publié le 21 juin 2024 sur HotelsWe will be going back real soon
Commentaires de Gestion de l’hôtel
21 juin 2024 par Avi, Gestion de l’hôtel
Hello Crystal,We're thrilled to hear that you're planning to return soon. Your continued patronage is a testament to our staff's dedicated service. For your next stay, we encourage you to book directly through our website at www.microtelclaremore.com. When you book directly, you can often find the best rates and deals.We look forward to welcoming you back and providing another memorable experience.Sincerely,Avi P - GM
