Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Location, numerous issues
Publié le 23 oct. 2024 sur HomeAwayThe rental unit was in a great location. Many restaurants in the area and centrally located between the Rock and Roll Hall of Fame and The Rocket Mortgage Field House. Unfortunately we did encounter several issues. The first night we were in the unit, the jets on the hot tub went off at 10:30 because someone had set the timer. We were unable to disable the timer and the jets went off again. We contacted the emergency contact who tried to help us disable the timer over the phone. The jets did not go off again but the timer appeared to be set to go off again the next day. We tried turning the breaker off but couldn’t find the right breaker. As it turns out, there were two breaker boxes. The next day our emergency contact came to the unit and found the main breaker box behind one of the beds and disabled the hot tub; very much appreciated.
The two pillows on each of the beds left a lot to be desired and need to be replaced. The mattresses were worn; mattress pads on the beds would also be nice as well as some new bedding. The Keurig coffee maker was not working and the thermostats were locked so we were unable to change the temperature in the unit. The unit could also use a good deep cleaning. The refrigerator freezer was completely frozen over. Given what we paid for our three day stay, the accommodations were very disappointing.
par un voyageur
Close tonDowntown
Publié le 14 oct. 2024 sur HomeAwayThis place was everything we needed for a quick getaway to the big city. Close to all activities downtown. There is no parking however we found a parking lot down the block for only 15.00 a night. We will def. stay here again when we come back again.
par un voyageur
Unique Place
Publié le 22 sept. 2024 sur HomeAwaypar un voyageur
The location was excellent.
Publié le 18 sept. 2023 sur HomeAwayThe location made this property! The condo was nice but certainly not as good as the pictures. There was a hole in the “guest bathroom” behind the door, hair on the walls in the main bathroom, finger prints still on the tables we noticed as soon as we walked in. We understand these things happen but it was off putting that there is a lot of wear and tear with paint coming off areas, scuffs on the walls that just made it feel dirty. The biggest concern we had however was trying to check in, we followed the instructions and tried calling the “guest service” to let us in and no one would answer. We spent almost a half hour trying to get ahold of someone, also calling numbers in the emails if we needed help and we got no response. The only way we got up to our condo was someone else staying there let us in. I am someone who genuinely does not pick at things or complain but we paid a fair price to stay there and it was upsetting.
par un voyageur
Beautifully renovated. Fantastic kitchen. Huge windows that let sunshine in. Plenty of restaurants.
Publié le 18 mai 2023 sur HomeAwayIt was a great place to hang in the city. Beautifully renovated with a huge kitchen and a great sitting area but it's windows across the whole wall. My favorite spot to sit and have coffee was at the window seat. It is open concept. At first I was concerned that we wouldn't have enough privacy but both couples were very comfortable in the condo. The beds were comfortable. Plenty of seating space. In a great area. Definitely would stay there again.
par un voyageur
What a fantastic place
Publié le 7 avr. 2023 sur HomeAwayWe were so surprised how beautiful the place was and we loved the area it was in. Walking distance to Rocket Mortgage Arena. It looked like something taken from an issue of Architectural Digest. When I come back this will be the place I want to stay in.
par un voyageur
Girl’s weekend
Publié le 27 févr. 2023 sur HomeAwayIt was a great location! The layout is unique with no true doors to the bedrooms but worked pout really well for our group of 4. Parking in the area was expensive but that’s just a downtown Cleveland premium. The stay overall was just what we needed.
par un voyageur
A great time
Publié le 5 janv. 2023 sur HomeAwayThe place was absolutely beautiful! It had everything I needed and was in a wonderful location. The hosts were also very nice and quick too answer any questions I had during my nice. I would absolutely recommend.
par un voyageur de Cleveland, Ohio
Stunning View in a Great City
Publié le 29 mars 2021 sur HomeAwayI absolutely loved this location, right in the heart of downtown Cleveland. Walking distance to plenty of great eateries, the view was stunning and the place was well equipped with all amenities you could possibly imagine. I will definitely book this stay again. Thank you for the great stay!
par un voyageur
Water
Publié le 28 févr. 2021 sur HomeAwayHot water in master bathroom didn’t work and washing machine didn’t work as they were supposed to
Commentaires de Gestion de l’hôtel
3 mars 2021 par VrboOwner, Gestion de l’hôtel
Hi Deamonte, this homeowner has asked us to pass along the following response: "We were in contact with you regarding the hot water and it was working. However, we can't expect to have hot water right after filling up the entire soaking tub since it is electric and takes a while to heat up. As for the washer in the unit, that is not to be used by guests. If we were made aware it wasn't working we would have advised (as in the rental listing) that guests can use the laundry facilities in the building for a small fee, not the ones in the unit."
