Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 oct. 2024 sur HomeAway
par un voyageur
Comfortable stay!
Publié le 23 sept. 2024 sur HomeAwayThe home was perfect for our family to gather! We had a great time. The house had all the essentials you need.
par un voyageur de Colorado Springs, CO
Family time
Publié le 11 juill. 2024 sur HomeAwayNice layout for 3 generations. Close to a great park.
par un voyageur
Excellent location and gathering place
Publié le 24 juin 2024 sur HomeAwayGenerously slept the 8 of us. Lots of matching plates in various sizes it truly would accommodate 12. The pool table was a hit! Clean and comfortable beds, furniture, and floors. Big screens in each bedroom. Good selection of board games too. The neighborhood is safe and friendly. Newhall park is a gem for all ages.
par un voyageur
Concord stay
Publié le 4 juin 2024 sur HomeAwayWe were in town to celebrate my nephew getting married. It was an easy stay and not complicated with rules and directions. It was clean. I especially liked the abundance of towels and blankets, etc. Management responded to questions promptly.
par un voyageur
Perfect Easter Weekend
Publié le 6 avr. 2024 sur HomeAwayOur family of 3 adults had a wonderful time at the house. We were visiting family in Clayton, and this house was the perfect oasis for our trip. The house was as clean as advertised. It was large enough that we could spread out and enjoy. We walked 5 minutes to the nearby park and enjoyed a beautiful sunny morning walking the trails and taking pictures. The host was very helpful and quick to respond with any inquiries we had. Overall, we would recommend this house to everyone!
par un voyageur
Great for family gathering!
Publié le 28 mars 2024 sur HomeAwayWe came down from Oregon with two exchange students to have the California spring break experience. Our son and his family came up from Fresno, and another son flew in from Denver. It was the perfect house for everyone, with very comfortable beds, a great gathering space downstairs, and a well-appointed kitchen. In slightly warmer weather, we would have utilized more of the space outside, too. We were able to go into San Francisco on the BART, no problem, and enjoyed the partk across the street. As a swimmer, I also found an amazing community pool ten minutes away, and enjoyed their outdoors lap swim several times. The host was excellent at communication. Would definitely choose this space again!
par un voyageur
10 77 year old women having a college dorm reunion
Publié le 24 févr. 2024 sur HomeAwayThe property was just right for us. Plenty of bed space, a well equipped kitchen and lovely walkable neighborhood. There are two step downs off the entry way. A bit of a hazard for us older folks who missed the step a few times. Stites and restaurants nearby as well.
par un voyageur
College Reunion
Publié le 23 janv. 2024 sur HomeAwayWe rented this house for a college reunion with friends that came from all over the state and country. It was the perfect location, the house was perfect for our group and the owner was very communicative and helpful. Would definitely return!
par un voyageur
Disappointed in Concord
Publié le 1 janv. 2024 sur HomeAwayWhen we arrived at the house we were excited and I would like to have given a good review...but the more we settled into the house the worse it got. The location near the park was ideal for my grandkids and the proximity to services and restaurants was excellent. However, the beds were horrible (more like futons with wood slats and cheap mattresses). The bunk bed was dangerous, the ladder was attached with only one screw and splits in the wood. The second queen bed had a major center support that was broken. The electrical outlets in the master bath didn't work and when we texted the host he said something about a repair man, but nobody showed up. We never found the house manual which the host had mentioned in one of his texts....so no instructions on electronics or any other house information. When we couldn't get the TV streaming to work the host wanted us to take pictures of the TV screen. So I texted him and ask him to call so we could discuss....he went totally MIA and we never heard from him over the next three days. Prior to moving into the house he had been responsive and he even asked me to take out the previous renters trash for him. I would suggest that the owners change their cleaners. The house definitely needs a deep clean and the refrigerator should not be left with open, partially used cartons of cheese dip, open gallon jug of water, old salad dressings, giant partially used ice cream in the freezer. I think this decorator house needs a new decorator
Commentaires de Gestion de l’hôtel
2 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your stay at our property. We genuinely appreciate your honesty, and we are truly sorry to hear that your experience did not meet your expectations.
We are glad to know that you enjoyed the ideal location near the park, as well as the proximity to services and restaurants. However, we deeply regret the inconveniences you faced with the beds and other aspects of the property. Your safety and comfort are of utmost importance to us, that's why we have sent our maintenance guy right away to address those issues.
We are also investigating the communication lapse during your stay, and we sincerely apologize for any frustration this may have caused. We understand the importance of prompt and efficient communication, and we are working to ensure that such instances do not occur in the future as this doesn't truly reflect our standard.
As for the cleanliness of the property, we take this matter seriously and will be reviewing our cleaning procedures with our team. Your feedback is crucial in helping us improve, and we assure you that we are taking immediate steps to address the cleanliness concerns you raised.
Once again, we appreciate your feedback and we hope to have the opportunity to make it right for you in the future.
Thank you for choosing our property, and we hope to host you again under more favorable circumstances.
