Note fondée sur 440 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Hotels
This hotel is conveniently situated in the heart of Conwy close to all the main attractions. We arrived early and our room was ready which was massively appreciated after a long drive in. Parking was easy, free and onsite.
The room itself was clean and tidy for the most part but had an overwhelming damp smell so we had the windows open the whole of our stay. The bathroom also smelled very damp and the basin was blocked so didn’t drain well. There were also bird droppings on the door and on the radiator which was unpleasant. The bed was huge and very comfortable and there were some nice additions like free water bottles, a variety of hot drinks and biscuits.
We had dinner in the restaurant on our last night, I was very pleased with mine but my husband had muscles and he said they were bland and stringy so not too fresh (odd for a seaside hotel).
What made this hotel was the staff. From the moment we entered we were warmly welcomed, Dave in The Snug was great fun and Rachel in the restaurant was so friendly and attentive, some of the best service we’ve received and a real asset to the hotel.
Commentaires de Gestion de l’hôtel
30 août 2024 par Author, Gestion de l’hôtel
Dear Sarah Dunn, Thank you for taking the time to complete the survey about your stay at Castle Hotel, Conwy. We always appreciate hearing feedback about the experience that we provide. We hope to see you at Castle Hotel, Conwy again soon! Kind regards, The Castle Hotel, Conwy
par un voyageur
Publié le 27 août 2024 sur Expedia
Gemma went above and beyond to ensure we had a wonderful stay. She helped us extend our stay, recommended restaurants and even made reservations for us! She was absolutely wonderful!
Commentaires de Gestion de l’hôtel
30 août 2024 par Author, Gestion de l’hôtel
Dear Kirsten McKeever, Thank you for taking the time to complete the survey about your stay at Castle Hotel, Conwy. We always appreciate hearing feedback about the experience that we provide. We hope to see you at Castle Hotel, Conwy again soon! Kind regards, The Castle Hotel, Conwy
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 14 août 2024 sur Expedia
We really appreciated the ability to park on property and what a central location the hotel was.
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Expedia
well appointed in conwy for all our needs
Commentaires de Gestion de l’hôtel
9 août 2024 par Author, Gestion de l’hôtel
Dear daniel sheehan, Thank you for taking the time to complete the survey about your stay at Castle Hotel, Conwy. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. comments We hope to see you at Castle Hotel, Conwy again soon! Kind regards, The Castle Hotel, Conwy
par un voyageur
Lovely hotel near the castle
Publié le 6 août 2024 sur HotelsLovely hotel near the castle. Our room was comfortable and included an iron and ironing board and bottles of water. There was also plenty of free parking.
Commentaires de Gestion de l’hôtel
8 août 2024 par Author, Gestion de l’hôtel
Dear Michelle O'Brien,
Thank you for taking the time to complete the survey about your stay at Castle Hotel, Conwy. We always appreciate hearing feedback about the experience that we provide.
We hope to see you at Castle Hotel, Conwy again soon!
Kind regards, The Castle Hotel, Conwy
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Expedia
This was a lovely hotel and we would definitely stay again. We fell in love with the area. We commend Debbie for assisting us with taxis and generally being fabulous.
Commentaires de Gestion de l’hôtel
5 août 2024 par Author, Gestion de l’hôtel
Dear Bonnie Black Shockey,
Thank you for taking the time to complete the survey about your stay at Castle Hotel, Conwy. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We hope to see you at Castle Hotel, Conwy again soon! Kind regards, The Castle Hotel, Conwy
