Note fondée sur 426 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024
Commentaires de Gestion de l’hôtel
8 sept. 2024 par DB, Gestion de l’hôtel
Hello Ronald, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
par un voyageur
Publié le 30 août 2024 sur Expedia
Breakfast was terable
Commentaires de Gestion de l’hôtel
31 août 2024 par DB, Gestion de l’hôtel
Hello Frank, We regret to hear about your disappointment with our staff and apologize for any inconvenience caused during your stay. Your feedback is important to us, and we will address this matter with our team to ensure a better experience for our future guests.
par un voyageur
Publié le 28 août 2024 sur Expedia
H
Commentaires de Gestion de l’hôtel
29 août 2024 par DB, Gestion de l’hôtel
Hello Tyshaye, We're sorry to hear that you didn't fully enjoy your stay. We encourage you to contact us directly with any specific feedback you may have so we can address your concerns and improve our services for future guests.
par un voyageur
Publié le 27 août 2024 sur Expedia
Close to interstate 74. Close to casino & dispensaries. Clean rooms, TV/wifi worked as it should. Only issue is, needed more towels than were provided initially but, asking for more wasn’t an issue. Pool is decent as well.
Commentaires de Gestion de l’hôtel
28 août 2024 par DB, Gestion de l’hôtel
Hello Angela,We appreciate your feedback regarding the food during your stay. Please feel free to reach out to our management team with any further comments or suggestions for improvement.
par un voyageur
Publié le 26 août 2024 sur Expedia
Terrible, stunk like dirty toes. Mistake on booking this place!
Commentaires de Gestion de l’hôtel
27 août 2024 par DB, Gestion de l’hôtel
Hello Pete, We're sorry to hear that you didn't fully enjoy your stay. We encourage you to contact us directly with any specific feedback you may have so we can address your concerns and improve our services for future guests.
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par DB, Gestion de l’hôtel
Hello Sarah,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 18 août 2024 sur Expedia
The room had a very specific smell. Too much cleaner. Like they were covering up something. Also, there was a huge stain on the mattress near the top of the left side of the bed. My guess, the smell was cleaner trying to cover up recent vomit.
Commentaires de Gestion de l’hôtel
19 août 2024 par DB, Gestion de l’hôtel
Hello Dale,We are very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
par un voyageur
Publié le 16 août 2024 sur Expedia
Great staff! Good breakfast! Spacious room!
Commentaires de Gestion de l’hôtel
18 août 2024 par DB, Gestion de l’hôtel
Hello Gayle, We're pleased you enjoyed our satisfying breakfast. We appreciate your kind words about our friendly staff and clean rooms.Thank you for sharing your thoughts with us.
par un voyageur
Publié le 13 août 2024 sur Expedia
Overal. Good value and location. Easy parking. Good breakfast
Commentaires de Gestion de l’hôtel
14 août 2024 par DB, Gestion de l’hôtel
Hello Steve, We are delighted to hear that you had an extraordinary experience during your stay with us. It's wonderful to know that our staff, amenities, food and location met your expectations. We appreciate your kind words and are thrilled to be your preferred choice for future visits.
par un voyageur
Nice place
Publié le 8 août 2024 sur HotelsGreat place to lay your head after a long day of driving. The staff was very friendly, the room was spacious and clean. We enjoyed our stay.
Commentaires de Gestion de l’hôtel
9 août 2024 par DB, Gestion de l’hôtel
Hello Nancy, We are glad to hear that you enjoyed your stay with us. Thank you for sharing your experience with us, we always strive to provide a pleasant stay for our guests. If you have any further feedback or suggestions, feel free to reach out to us directly.
