Note fondée sur 632 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par SERGE de roscoff
correct pour 1 nuit
Publié le 4 juin 2015 sur Hotelsà 8h30 au petit dejeuner plus de muffis, seulement 2 pommes???
par un voyageur
Publié le 2 sept. 2024
Nice
par un voyageur
Dirty and outdated, drug use
Publié le 24 août 2024 sur HotelsElevator and hallway smelled of weed, trash on the hallway floors, including used band aids. Paint peeling in room. Room was dated and walls were dirty.
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Amy, Thank you for giving us your feedback on your recent stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize for not having had this experience. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. We appreciate valuable feedback like yours so we can continue to improve our services. Thank you once more, and we do hope to have you stay with us again soon.Sincerely,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
I have stayed at this hotel before one other time and will be staying again next month. I don’t really have much to complain about other than the carpet looking a little dirty but that’s it. The neighborhood is quiet and there is a Walmart and Target not to far off as well as restaurants. The room I got was spacious and accommodated me and my family. I will be staying here again. Good hotel.
par un voyageur
Nice place
Publié le 11 août 2024 sur HotelsBasic accommodations. Nice that there was a kitchen and full sized refrigerator. Couch area with a desk is nice too
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Charles, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are happy your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for recommending Extended Stay America to future guests. We look forward to welcoming you back soon.Sincerely,Hotel Management
par un voyageur
Publié le 11 août 2024 sur Expedia
The property was good, staff are friendly and I love the small kitchen inside the room.
par un voyageur
Publié le 11 août 2024 sur Expedia
par un voyageur
Great room...
Publié le 10 août 2024 sur HotelsVery clean, comfortable bed, friendly staff, a lot bigger than I thought I was getting. We booked one night and got a room with a kitchen, living room, little dinning area and separate little bedroom space. I would stay here again.
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Dawn, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are happy your suite provided the comforts you expected and that you enjoyed the in-room amenities we provide. Thank you for recommending Extended Stay America to future guests. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management
par un voyageur
Publié le 5 août 2024 sur Expedia
Some of the clientele made myself and daughters feel uncomfortable and unsafe. The hallways had a strong odor that was nauseating. The bed and pull out couch were extremely uncomfortable - all we could feel were the springs in the mattresses. The staff at the front desk were very friendly and helpful.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Stephanie, Thank you for your feedback. We are sorry to hear about the discomfort and safety concerns you experienced during your stay. We take these matters seriously and are addressing the issues with the odor, bedding, and overall environment to ensure improvements are made. We appreciate your positive comments about our front desk staff and will work to enhance other aspects of our service. We hope to provide a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 14 juill. 2024 sur Expedia
