Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
2,5 Service et personnel
2,3 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Parma
Publié le 30 août 2024 sur Expedia
One word Cockroach Infested!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sharon,We apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Maz K.#Team6
par un voyageur
Publié le 24 août 2024 sur Hotels
The room wasn't very clean, had to ask for towrls and the person wasn't nice. I will not recommend it
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kimberly,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6
par un voyageur
Publié le 21 août 2024 sur Expedia
Motel 6 said they couldn't find our expedia reservation. Despite having called the hotel directly the morning of my reservation to confirm the reservation. 10 hours later they suddenly couldn't find the reservation.
The hotel was sketchy. Hotel lobby was dirty.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Diane,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 21 août 2024 sur Expedia
If you get a room on the front of the property, the noise from the interstate is terrible. Overall it is not well kept and seems to be kind of sketchy. I try to only stay there when I need cheap.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Corey,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Alfred, Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns.Kaur J. #team6
par un voyageur
Don’t do it!
Publié le 18 août 2024 sur HotelsThis hotel did not honor the price that Hotels.com gave, even though I showed them the price reflected on the reservation I was charged full price and was refused the refund. I have never experienced this before when I booked with hotels.com for any other hotel. Customer service sucks at this hotel and I don’t care how much of a budget I’m on I will never stay at here again. Save yourself the trouble and just don’t stay here.
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team , Gestion de l’hôtel
We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!
par un voyageur
Basic place to shower & sleep
Publié le 17 août 2024 sur HotelsThe place is outdated but figured you get what you pay for when trying to save money. Ended up extending my stay in the same room but when I went back to the room later in the evening all of my stuff was gone from the room and was advised there was nothing they could do until morning. I did get the majority of my stuff returned but several items were still missing and they couldn’t find them so assuming they were thrown away. This was a first as I’ve not had this issue before.
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Typical Hotel 6.
Publié le 16 août 2024 sur HotelsIt is what it is. If you expect a Hotel 6 to be some luxurious place to stay, you might want to rethink a lot of things. It was old and run down, basically a typical Hotel 6. I was only in the room for about 8 hours. The bed was average, no one broke into my room, and the shower had hot water.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hey friend, thanks for taking time to share your review. We appreciate your support. Natalie #Team6
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns.
