Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A mixed Bag ...
Publié le 13 juill. 2024 sur HotelsFrom my first call to set our reservation Dawn was fabulous. Thank you.
The down side was that the second i walked through the bedroom door (room#8) I encountered a tangle of spiderwebs and tiny spiders. Because I didn't want to upset my partner I said nothing at that moment to him or to Dawn who had graciously escorted us to our room. Later that afternoon, I did go to the front desk and tell Dawn about the issue. She contacted her manager and they were willing to give us another room. By that time my partner came into the front and learned about the issue. Long story shorter, we stayed in room 8 and when we came in that evening we had to cut through spiderwebs and killed 2 pretty busy spiders.
We slept in a bit late and our delicious breakfasts was kindly delivered to our room. Thank you for all of that. Additionally, we wanted to change the credit card I used to prepay our stay, for some unimaginable reason we were told that could not be accommodated. That was really annoying.
Other that that lots of free snacks and reading materials Ample parking. Dark bathroom lighting, too low of a showerhead with a very steep tub that you'd have to step into. No grab bars. Great bathrobes and lots of grwat towels and Frette sheets.
Great East Hampton location.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Kenny GM, Gestion de l’hôtel
I would like to thank you for your kind words about Dawn. Rm 8 is a beautiful King bedded room on the third floor. The day of your arrival I showed Rm's 7 & 8 to some guests. We walked all thorough the room at that time. When I returned to my office I had our housekeeping supervisor go back in the room as per our procedure after a tour.. At approximately 2pm Kelli, our day manager inspected room 8 as you were a last minute booking and she is responsible to reinspect the room. At 2:15, Dawn, our evening Manager who is extremely thorough, inspected Room 8 as an arrival. Dawn checks every room due in on her shift. You arrived a bit over an hour later. I am glad to say there were no spiders at the time of the inspections or at any time prior. We have a scheduled maintenance routine with a local business using environmentally safe products. Next time give us a call right away so we can see the problem. Taking care them on your own was kind but was our job.Again, thanks for your input.
par un voyageur
Publié le 30 juin 2024 sur Expedia
par un voyageur
Publié le 21 juin 2024 sur Expedia
Incredible stay at this property with five star service and amazing staff. Every detail was thought through and they truly want to make it the best experience for all their guests. Walking distance to town and nearby shops and restaurants and easy to access other towns and areas from the location. Would highly reccomend!!
Commentaires de Gestion de l’hôtel
21 juin 2024 par Kenny, Gestion de l’hôtel
Hi Haley! Thank we so much for your kind words. I will pass them on to Dawn & Kelli and the rest of our MHI family.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Had a fabulous overnight stay at the Mill House with my sisters.
The staff were fabulous. So friendly and helpful.
Breakfast was also a winner.
Thank you to everyone at the Mill House for a fabulous albeit short stay.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Kenny, Gestion de l’hôtel
I hope had a great trip home! We hope you return to us in the future!
par un voyageur
Publié le 20 mai 2024 sur Hotels
par un voyageur
Publié le 8 mai 2024 sur Expedia
Excellent facility and excellent service. Highly recommend.
par un voyageur de Greenwich
Publié le 7 avr. 2024 sur Expedia
This place feels like home away from home. Very nice staff.
par un voyageur
Publié le 22 mars 2024 sur Hotels
par un voyageur
Publié le 15 mars 2024
We had a wonderful time. The staff was SUPER great and very accommodating. I have dietary issues and the Chef made everything I requested perfectly. The facility was a historically significant property, and does require a bit of attention but nothing to discourage guests. The regular meal options for breakfast were really over the top good. All staff was very friendly and helpful with restaurants and travel to tourist sites. Room was older but great, extremely clean and comfortable. No negative remarks. THANKS FOR A GREAT VACATION!
par un voyageur de Hoboken
Publié le 10 janv. 2024 sur Expedia
Delightful property and even more delightful staff. love staying here!
