Note fondée sur 709 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,9 Service et personnel
2,5 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Manager, Gestion de l’hôtel
Hello Andre, Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service, and we regret if this was not reflected in your experience. Your feedback is important to us, and we will use it to improve our services.
par un voyageur
Publié le 4 mai 2022 sur Expedia
tres mal entretenu tout tres sale sauf le lit
Commentaires de Gestion de l’hôtel
5 mai 2022 par Manager, Gestion de l’hôtel
Hello Martin,
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again in the future. Thank you for your valuable business.
par un voyageur
Publié le 8 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2019 par Manager, Gestion de l’hôtel
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
par un voyageur
Bon service, propreté à revoir
Publié le 10 juin 2018 sur HotelsLa chambre était sale... Le réfrigérateur était plein de moisi et près de lui plein de poussière. Marcher dans la chambre m'a donné les pieds noirs. Mais les lits étaient confortables et la dame a l'accueil particulièrement sympathique.
Commentaires de Gestion de l’hôtel
10 juin 2018 par Manager, Gestion de l’hôtel
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
par guy
Publié le 3 avr. 2016 sur Hotels
par un voyageur
Publié le 26 oct. 2024
It was what it was
Commentaires de Gestion de l’hôtel
29 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Anthony! Thank you for your honest feedback. We appreciate your perspective and understand that your experience may not have fully met your expectations. We are committed to improving and hope to provide a better experience during your next visit.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Big! Your business is very important to us and we value your feedback. If you can tell us what you didn't like about your stay and how we can improve, you can help us deliver a superior experience for you and other guests in the future.
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Michael! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
I liked the convenience and food options within walking distance. The mattress was dirty and there was dust build up around the bed frame and on the floor at the head of the bed. The bath towels were clean but poor quality, white but discolored. I checked out at 9ish pm on the 2nd paid night because I didn't feel comfortable. Bath towels were clean but very poor quality.
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Tere! Thank you for sharing your feedback. We're glad you appreciated the convenient location and nearby food options. We regret to hear about the cleanliness issues with the mattress, dust, and the quality of the towels. Your comments are valuable, and we will address these concerns to ensure a better experience in the future. We apologize for any discomfort you experienced and hope to have the opportunity to serve you better next time.
par un voyageur de Pottstown
Publié le 16 juill. 2024 sur Expedia
This was the direst, scariest, unsafe place I have ever stayed. The pictures on the site show a pool well the pool is not open trash everywhere just very misleading information and pictures
Commentaires de Gestion de l’hôtel
17 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Wendy! We deeply apologize for the discrepancy between our online representations and your actual experience during your stay. Ensuring our guests' safety and comfort is our top priority, and we regret that we did not meet your expectations in this regard. Your feedback regarding the misleading information and the condition of the property is valuable to us, and we will address these issues promptly to prevent any future occurrences.Please know that we take your concerns seriously, and we appreciate you bringing them to our attention. If there's anything else you would like to share or if you have any specific suggestions for improvement, please feel free to let us know. We strive to provide all our guests with a positive and accurate representation of our facilities, and we apologize that we did not meet that standard during your stay.
