Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par yk, Gestion de l’hôtel
Dear Fabrice, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
A fuir !
Publié le 22 août 2024 sur HotelsChambre sans intérêt , poteaux en plein milieu, bruit de couloir porte battante et niveau -1 donc chaque camion ou bus qui passe fait trembler les fenêtres, plinthe qui ne tienne pas et laisse apparaître les câbles électriques , mur sale et plein de trace, douche qui s évacue mal .
Petit déjeuner médiocre , jus de fruit mauvais , viennoiseries sans intérêt et fruit sans goût .... Au prix de la chambre je vous conseil d allez ailleurs car nous avons séjourné deux nuits pour plus de 700 euros juste un piège a touriste ....
Commentaires de Gestion de l’hôtel
23 août 2024 par yk, Gestion de l’hôtel
Dear Cedric, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.I would like to apologize to you for not meeting your expectations with regards to our breakfast, however, due to the Brand Standard there is little we can do in that respect.If you were unhappy with your room, you could have let reception know to see if they could move you.Also please note that your room was on the ground floor, there is no basement. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Excellent
Commentaires de Gestion de l’hôtel
19 août 2024 par yk, Gestion de l’hôtel
Dear Vincent, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par yk, Gestion de l’hôtel
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
Publié le 20 mai 2024 sur Expedia
Dans l’ensemble bien mais douche défectueuse donc ca sens l’humidité.
Commentaires de Gestion de l’hôtel
27 mai 2024 par yk, Gestion de l’hôtel
Dear Catherine, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us.I will pass on your comments to our Maintenance team to get the room checked-out.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
Publié le 11 mai 2024 sur Expedia
Accessibilité, petit déjeuner moyen
Commentaires de Gestion de l’hôtel
12 mai 2024 par yk, Gestion de l’hôtel
Dear Kristell, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
Publié le 22 avr. 2024 sur Expedia
Facile d'accès, très bon accueil, chambre calme et très propre, petit déjeuner sympathique
Commentaires de Gestion de l’hôtel
24 avr. 2024 par yk, Gestion de l’hôtel
Dear Bruno, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2024 par yk, Gestion de l’hôtel
Dear Emmanuel, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
très bon hôtel, bien situé en centre ville
Publié le 11 mars 2024 sur Hotelsgrande chambre, très propre, personnel serviable et accueillant.
du café et thé disponible toute la journée.
très bon petit déjeuner.
tout était parfait !
Commentaires de Gestion de l’hôtel
12 mars 2024 par yk, Gestion de l’hôtel
Dear Guillaume, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Un hôtel agréable avec un personnel à l’écoute. Le petit déjeuner est très prisé des clients, l’affluence peut être importante en fonction des horaires.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par yk, Gestion de l’hôtel
Dear Eric, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager
