Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2019 sur Expedia
Grande chambre tranquille lit moelleux bien situer
Wifi un peu lent
par un voyageur
Publié le 28 août 2024 sur Expedia
It was very convenient for me, and staff really has always helped me
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Veronica,We're so pleased to hear that you found your stay convenient and that our staff has consistently been helpful. Your satisfaction is our priority, and we appreciate your continued trust in us. We look forward to serving you again soon!
par un voyageur
Publié le 24 août 2024 sur Expedia
The room smelled like smoke, there were cigarette burns in the furniture, the TV wouldnt pick up a proper signal, and the restroom smelled like a gas station bathroom. We stayed out of convenience, but for $60, it wasnt worth it.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sarayha,We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve. We would love it if you would come back to stay with us again - we do not doubt that the next time you will have the wonderful experience that the vast majority of our guests have.
par un voyageur
Publié le 20 août 2024 sur Expedia
Great stay I would recommend if in the area.
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Frank,Thank you for your positive feedback! We’re glad to hear you had a great stay and would recommend us. We look forward to welcoming you back when you’re in the area again.
par un voyageur
Not bad! Not Great!
Publié le 14 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
14 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Harold,Thank you for sharing your thoughts. We're glad to hear that your stay was satisfactory, though we regret that it wasn't exceptional. If you have any specific suggestions on how we can improve, we’d love to hear them. We hope to provide a better experience on your next visit.
par un voyageur
Publié le 13 août 2024 sur Expedia
Great location, great staff.
Commentaires de Gestion de l’hôtel
14 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Manuel,It is good to hear you enjoyed the location and found the staff to be great. If there’s anything more we can do to enhance your experience, please let us know. We look forward to welcoming you back!
par un voyageur
Publié le 11 août 2024 sur Expedia
Instalaciones un poco desmejoradas, la alberca no estaba en función, cerca de cielo vista mall.y aeropuerto
Commentaires de Gestion de l’hôtel
12 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Diego,We regret to hear that the facilities were a bit run down and that the pool was not working during your stay. However, we're glad to know that you found the location convenient. We will address the issues you've mentioned to enhance our facilities and ensure a better experience in the future. We hope to have the opportunity to serve you again.
par un voyageur
Much better places to Stay
Publié le 8 août 2024 sur HotelsThe front desk is non responsive, not picking up the room phone when called, and can be rude to the point of appearing hostile. The place is clean enough but they often run out of anything for breakfast and their accounting system (and I am an accountant), for billing is antiquated leading to management pounding on your door for a payment that was made the night before, but improperly recorded.
Commentaires de Gestion de l’hôtel
8 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Harold,We’re sorry to hear about the issues you experienced with breakfast supplies and the billing system. We take these concerns seriously and will address them. Regarding the interaction with the front desk, we strive to provide a warm and welcoming atmosphere for all our guests and will address this matter with our team to ensure that every interaction reflects the level of hospitality we aim to deliver. We hope to have the opportunity to exceed your expectations on your next visit.
par un voyageur
Publié le 6 août 2024 sur Expedia
Your staff was excellent-courteous and efficient.
Commentaires de Gestion de l’hôtel
7 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Alice,Thank you for your kind words! I’m delighted to hear that you found our staff to be courteous and efficient. We strive to provide excellent service, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back for another great stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
TV did not work, door did not lock, sink had a leak underneath,
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dorian,We apologize for any inconvenience this may have caused during your stay. Our maintenance team has been informed and will promptly address these issues to ensure that future guests can enjoy a comfortable and pleasant experience. We hope to have the opportunity to better serve you in the future.
