Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 mai 2023 par Sophia CSR, Gestion de l’hôtel
Hello,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
par un voyageur
Publié le 1 déc. 2024
Great place to stay for the price. Easy in and out.
Commentaires de Gestion de l’hôtel
1 déc. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
par un voyageur
Publié le 2 nov. 2024
Great location. Great staff. No worries here.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
breakfast
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Gvg
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Too much noise. Way too many people.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We’re sorry to hear about the noise and crowd issues during your stay. We understand how disruptive that can be. Your feedback is important, and we’ll work on ways to manage noise and guest traffic more effectively. We hope to provide a quieter and more comfortable experience for you in the future.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
The check-in was less than great! Random dude chillin on the tailgate of his pickup pulled up in the awning area smoking cigs with front desk staff.. I had a “non-smoking” room that straightup smelled like a smoking room.. since I am a smoker.. I asked for a smoking room or if I could smoke in the one that smelled like it.. but was told NO, and there weren’t any available.. I had pets and asked for a room that might be less noisy.. I got put at the top of the stairs right by the lobby.. so basically lots of noise and traffic. Front desk staff that evening seemed annoyed with anything I asked.. However, the room was clean besides the smell, overall the stay was ok. I WILL say the morning staff was much more professional and friendly.. aware and attentive. Breakfast was decent. Overall I’d say it was an ok stay, but I probably will not be back.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. We're sorry to hear about the issues you faced during check-in, and we apologize for the inconvenience caused by the room smell, noise, and unprofessional behavior you encountered from our evening staff. This is not the level of service we strive for, and your feedback will help us address these concerns. We're glad to hear that the morning staff was more attentive and that you found the room clean and breakfast enjoyable. We hope you’ll consider giving us another chance in the future to provide a better stay.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Its off the beaten path, in a very secluded area. We felt totally safe, and would be super happy to go back and stay again. Breakfast was convient and delicious.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your kind feedback! We're delighted to hear that you felt safe and enjoyed the secluded location. It's wonderful to know that the breakfast was both convenient and delicious for you. We look forward to welcoming you back for another enjoyable stay!
