Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 oct. 2023 sur Expedia
hotel in need of renovation.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Guest Relations Manager, Gestion de l’hôtel
Thank you, Lauren, for your review. We hope to welcome you back soon for a 5-star experience, and we encourage you to reach out to us directly through our property website if you have any specific information you would like to share with us regarding your recent stay. Thank you again for being our guest.
par un voyageur
Publié le 30 mai 2022 sur Expedia
par un voyageur
Publié le 2 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2019 par AM, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Rooms need updated. Casino was very nice machine very tight. Never saw a winner in the three days I was there.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for the rating. It's always our goal to provide excellent experiences in every interaction during our guests' visits. We understand that it can sometimes be frustrating to have a streak of bad luck, but we wish you the best of luck on your next trip.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Great hotel with a very friendly staff.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relations Manager, Gestion de l’hôtel
We're so happy that you stopped by and shared your amazing experience with everyone! We can't wait to see you again soon and provide you with more of our "perfect ten" guest service. Thank you for your kind words!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The property was as advertised and it was a quick check in and check out in the morning. My only complaint was that the shower curtain was about two inches too short and fit on top of the tub not inside the tub allowing the shower water to spill all over the bathroom floor. Just be careful if you use the shower as it makes the bathroom floor like a water park. Apparently the staff are aware of the situation as I notified the front desk upon checking out. There appeared to be a smoking (with more machines) than the non-smoking area and I am not sure why. Other than that, all went well during our visit.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Belterra Casino Resort , Gestion de l’hôtel
We're so grateful for your wonderful feedback, Richard! Your support means the world to us, and we can't wait to welcome you back with top-notch service.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Belterra Casino Resort, Gestion de l’hôtel
Thank you for your rating, Robin. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Belterra Casino Resort, Gestion de l’hôtel
Thank you for the amazing rating! We are delighted to see you enjoyed your experience and we look forward to your next visit.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Belterra Casino Resort, Gestion de l’hôtel
Thank you for the amazing rating, James! We are delighted to see you enjoyed your experience and we look forward to your next visit.
