Note fondée sur 633 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par MARIANNE de Villepreux
Très bien
Publié le 25 juin 2016 sur HotelsPropre , raisonnable point de vue prix et bien situé.
par un voyageur
Publié le 19 août 2024 sur Expedia
Spacious room, good price, friendly staff, pet friendly
Commentaires de Gestion de l’hôtel
22 août 2024 par Parth Patel, Gestion de l’hôtel
Hi Renae, Thank you for your wonderful review! We're thrilled to hear you enjoyed the spacious room, found our pricing reasonable, and appreciated our friendly staff. It’s great to know that our pet-friendly policy made your stay even more enjoyable. We look forward to welcoming you and your furry friend back soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
No staff and no continental breakfast
Commentaires de Gestion de l’hôtel
15 août 2024 par Parth Patel, Gestion de l’hôtel
Hi Robert, Thank you for your feedback. I'm sorry to hear about the issues you encountered. We strive to provide excellent service and amenities, and it sounds like we fell short in your case. I'll make sure your comments are shared with our team so we can address these concerns and improve. If you have any other details you'd like to share or if there's anything we can do to make it right, please let us know.
par un voyageur
Publié le 4 août 2024 sur Expedia
The restroom was dirty and disgusting. There was hair and dried-up pee on the seat. The sink was full of hair. Towels were dingy worn out.
Commentaires de Gestion de l’hôtel
4 août 2024 par Parth Patel, Gestion de l’hôtel
Dear Josie, Thank you for your feedback. We are very sorry to hear about your experience with the restroom. This is not the level of cleanliness we strive to maintain. We will address these issues with our cleaning staff immediately to ensure this does not happen again. Your feedback is important to us, and we appreciate you bringing this to our attention.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Parth Patel, Gestion de l’hôtel
Hi Daniela, respond to 3/5 starsChatGPT said:ChatGPTThank you for your feedback. We’re glad to hear you found the room spacious and the staff friendly. However, we’re sorry to learn that your experience didn’t fully meet your expectations. If you have any specific concerns or suggestions for improvement, please feel free to share them with us. Your input is valuable as we strive to enhance our services. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Parth Patel, Gestion de l’hôtel
Hi Miguel, Thank you for your feedback and for rating us 3 stars. We appreciate your input and are glad to hear that there were some positive aspects of your experience. We're always looking for ways to improve, so if you have any suggestions or additional comments, please feel free to share. We hope to have the chance to serve you better next time.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The size of the room and the actual room were exactly what was advertised. The property is clean and quiet which made my stay enjoyable.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Parth Patel, Gestion de l’hôtel
Hi Amanda, Thank you for your kind feedback. We're pleased to hear that the size and condition of the room met your expectations and that you found our property clean and quiet. We're glad you had an enjoyable stay and hope to welcome you back soon!
par un voyageur
Extra Charges
Publié le 10 juill. 2024 sur HotelsThey add extra charges for more than one guest. The room smelled. The shower was very dirty with mold and mildew in the stall.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Parth Patel, Gestion de l’hôtel
Hi T, Thank you for your feedback. We apologize for the issues you encountered during your stay. Charging for additional guests is a standard policy, but we understand it can be frustrating.We're especially concerned to hear about the condition of your room and the cleanliness of the shower. This does not meet our standards, and we will address these issues immediately with our housekeeping team to ensure they are resolved.Your comments are valuable to us, and we hope you'll give us another chance to provide you with a better experience in the future.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Parth Patel, Gestion de l’hôtel
Hi Zuleika, Thank you for rating us 8 out of 10! We're glad to know you had a positive experience. If you have any suggestions on how we can improve further, please let us know. We look forward to welcoming you back and providing an even better experience next time!
par un voyageur
Excellent stay
Publié le 30 juin 2024 sur HotelsVery clean room, very comfortable bed. A wonderful stay.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Parth Patel, Gestion de l’hôtel
Hi Marcus, Thank you for your kind words! We're delighted to hear that you found your room very clean and the bed very comfortable. We're glad you had a wonderful stay and look forward to welcoming you back soon!
