Note fondée sur 261 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 nov. 2023 sur Expedia
Very clean and convenient
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Tabitha, Gestion de l’hôtel
Dear Eric,Thank you for taking the time to share your experience! We appreciate the 5 out of 5 rating of your stay, and are delighted that you found our property to be clean and convenient. We hope that you will choose us again the next time you travel to our area. Thank you for your business, and take care!
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Tabitha, Gestion de l’hôtel
Dear Patricia,Thank you for taking the time to review your stay at SpringHill Suites Gainesville Haymarket. We appreciate the 5 out of 5 rating, and are delighted that you enjoyed your visit. We hope to see you the next time you travel to our area. Thank you, and take care!
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Tabitha, Gestion de l’hôtel
Dear Jerry,We appreciate you taking the time to share your experience at SpringHill Suites Gainesville Haymarket. Thank you for the 10 out of 10 review of your stay. We are delighted you enjoyed your visit and hope to see you the next time you travel to the area. Take care!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Tabitha, Gestion de l’hôtel
Hi Heather,Thank you for taking the time to review your stay at SpringHill Suites Gainesville Haymarket! We appreciate the 10 out of 10 rating of your experience, and we hope to see you the next time your travels bring you to our area. Thank you, and take care!
par un voyageur
Publié le 4 août 2024 sur Expedia
The check in process for the hotel was very smooth. Unfortunately, when we got to our room, we found that there was some sort of mold on the carpet underneath the air conditioner that literally had a mushroom growing out of it. We took pictures, presented them to the front desk. The manager did move our room to an upgraded room, but we were told there was nothing more they could do with the exception of any drinks we want would be on the house because I booked through Expedia and not through them directly. I did expect the room to be a little brighter from the pictures on the website, the air conditioner was noisy, and overall just disappointed in the room and that it was not what I expected with what I paid for the room. The staff was very friendly and the manager did appear very upset about our finding. We visit that area about once a year for concerts and unfortunately, I can say that I will not use this hotel again.
par un voyageur de Hampton
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Tabitha, Gestion de l’hôtel
Dear Bruce,Thank you for sharing your 5 out of 5 review of your stay at SpringHill Suites Gainesville Haymarket. We are delighted you enjoyed your visit and hope to see you next time you come to the area. Thank you, and take care!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Toilet needs fixed, AC making loud high pitched sound
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Tabitha, Gestion de l’hôtel
Dear Robert,Thank you for the honest feedback and for bringing these issues to our attention. Our goal is to provide a safe and comfortable stay for all our guests, and due to the toilet and AC issues, we fell short of that goal. I sincerely apologize for any inconvenience or discomfort caused to you during this stay. If you could please let me know which room you stayed in and if you brought your concerns to the attention of the staff while you stayed with us, I will personally follow through and ensure these concerns are resolved. Thank you again, and I hope you will allow us another chance in the future to provide you with the positive experience we strive to deliver to our guests. Take care!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Everyone was friendly. Hotel quiet and clean. Close to event we attended.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Tabitha, Gestion de l’hôtel
Dear Albert,Thank you for sharing your experience at SpringHill Suites Gainesville Haymarket and for the 5 out of 5 review. We appreciate the feedback and are delighted that you enjoyed your stay. We hope to see you the next time your travels bring you to the area. Thank you again, and take care!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Tabitha, Gestion de l’hôtel
Hi Alyssa,Thank you so much for taking the time to share your experience at SpringHill Suites Gainesville Haymarket. We are delighted you enjoyed your stay, and we appreciate the 5 out of 5 rating. We hope to see you the next time you travel to the area. Thank you, and take care!
par un voyageur de Mechanicsville
Publié le 15 juill. 2024 sur Expedia
