Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
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avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very Disappointed.
Publié le 6 nov. 2019 sur HomeAwayThere was no Cable, or WIFI as stated in the listing. There was not running water as stated in the listing. The heating/AC unit was very poor and did not keep the house warm. There was dog hair all over the place, yet the listing stated pet free. There were leaks on the walls with brown streaks running down the walls that had not been tended to. The linens smelled as if they had not been washed. There were dead bugs all over the walls and windows in the bathroom. The bathroom and bedroom windows were not covered for privacy. The water ended up not running at all, meaning we could not flush the toilets,wash our hands or shower. It was very disappointing.
Commentaires de Gestion de l’hôtel
2 avr. 2020 par VrboOwner, Gestion de l’hôtel
Christopher, we appreciate and welcome constructive feedback, although we and the homeowner do not believe this feedback is warranted. The owner has confirmed that the property has WiFi and although we do not advertise this property as having cable, we're sorry that this caught you off guard. Evolve takes the accuracy of our listings seriously - it's one of our 4 Core Property Standards. We only use professional photographers so we can be sure that our images accurately reflect each property. We encourage guests to reach out with any concerns while in residence so we have the opportunity to make things right, the local contact would have been happy to help. Please know that here at Evolve, we are happy to help with any concerns while in residence as we have a team dedicated to helping travelers 7 days a week. Best, the Evolve Team
