Note fondée sur 773 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2024
par un voyageur
Publié le 21 nov. 2024
Commentaires de Gestion de l’hôtel
22 nov. 2024 par Rita and Team , Gestion de l’hôtel
Thank you for rating our hotel. We appreciate you choosing us.
par un voyageur de roan mountain
Publié le 3 nov. 2024
My favorite thing was the check in… The front desk employee and I can’t recall his name Miguel? Made a great recommendation for us to use an Uber instead of driving to the arena and that was a great call… Other than that great location we were near the elevator, so it was not quiet at all, but the room was nice and clean
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Rita and team , Gestion de l’hôtel
Miguel is correct, and I am happy that Uber worked well for you. Thank you for choosing us.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The hotel is beautiful and well kept but not capable of accommodating customers if anything out of there control occurs. My partner and I were booked to stay during Hurricane Helene. Upon our arrival there was electricity but of course after a few hours they're was no water, electricity, food nothing. I understood it was not in there control but there was no generator and no plans if a disaster happened, we were left to basically fend for ourselves. We checked out early and found other accommodations but when asked about any type of compensation i was told it wasn't there fault a hurricane happened and nothing will be done as if i brought the hurricane with me. I have nothing against the hotel i think it's clean and beautiful i just feel they need to take a look at there policy and make changes to accommodate there guest.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Rita and Team, Gestion de l’hôtel
Thank you for providing the feedback about your experience. Hurricane Helene, hit where no other hurricane has. Hopefully if you're traveling though Greenville again, you can stay with us when our lights are on. I will be sure to share your feedback.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Was not able to stay. The hotel didn’t have power. Not the property fault. Hotels.com told all was good but once we got there the staff was friendly and supportive
We didn’t stay. Wish Hotel.com would have told us. We scrambled but was able to find another hotel.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Rita and Team, Gestion de l’hôtel
I am sorry that you were misinformed, that's frustrating. In your next travels to Greenville, please consider us.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It’s a very nice hotel!
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Rita and Team, Gestion de l’hôtel
Thank you, Jayde,!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rita and Team , Gestion de l’hôtel
We are thrilled that you had a great stay, Ann! Hope to see you again.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
👏👏👏
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rita and Team, Gestion de l’hôtel
Sergio..... Thank you!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
I love this place and we always stay here when we are in the area. Awesome!!!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Rita and Team , Gestion de l’hôtel
WOW - Thank you for the feedback! I will be sure to share your comments with the team.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Easy check in , clean and quiet stay .
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Rita and Team , Gestion de l’hôtel
Hi Gabriela, I am happy to hear you had an easy check-in and quiet stay with us.
