Note fondée sur 2 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
4,0 Propreté de la chambre
3,0 Service et personnel
5,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 30 nov. 2022 sur Expedia
En su política de cancelación no tienen en cuenta que aún hay países que cambian sus requisitions de acceso por el COVID y esto puede afectar a los planes de viaje
Commentaires de Gestion de l’hôtel
21 déc. 2022 par BBQ Team, Gestion de l’hôtel
Dear CristobalThank you for your review but we want to clearly some thing as below:1. You said that you couldn't check in because the Covid 19 but you told me that you forgot the booking because you booked for a long time and you did not remember about that until I contacted you. Who are lying?2. Our policy does not allow cancel in last minutes, you knew that when you made the reservation3. You did not come our hostel so it is not fair when you leave bad review for usFinally, we always give the best service for our guest but we also have our rule. We hope you have better experience for the next timeThank youBBQ Team
5 sur 5
par un voyageur

Amazing stay and great

Publié le 4 janv. 2021 sur Hotels
I had a very excellent stay at the BBQ Hostel, Ms. Dinh helped me a lot with the travel/transportation and trip arrangements. Many thanks for the great support. I’m just wondering why the BBQ Hostel got only 2* in Hotels.com? The interior is new and modern and I had my own bathroom for an affordable price. There are still some construction ongoing in the area but it didn’t bother me at all. I will definitely come back if near by.
Commentaires de Gestion de l’hôtel
7 janv. 2021 par Jane Dinh, Gestion de l’hôtel
Dear Mr Ronald Thank you so much for taking your time to review for us. we were happy to having you in the new year, we are thankful for choosing our Hostel. we hope to see you again in the nearest future. Have a nice day Love from BBQ Team