Note fondée sur 27 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
89 % des clients le recommandent
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 8 mars 2019 sur Hotels
Tres belle croisiere.
Commentaires de Gestion de l’hôtel
14 mars 2019 par Anna, Gestion de l’hôtel
On behalf of Pelican Group as all staffs who’s working here to say thank you so much for your recent travel with us. We do highly appreciate your valuable comments which will absolutely make all of our staffs happy and encouraging them to serve better We look forward to welcoming you again in the nearest future. We wish you good health and success in life!
2 sur 5
par un voyageur

Publié le 15 août 2022 sur Expedia
the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend.
5 sur 5
par un voyageur

Publié le 5 sept. 2021 sur Expedia
Fantastic cabin exta gifts for our wedding anniversary
5 sur 5
par un voyageur

Recommended

Publié le 12 janv. 2020 sur Hotels
The cruise was great. We were a family of four and we had a nice time. Everything was as promised and they were very punctual. The food was good and a lot of options were available. Ha long bay is breathtaking and the this cruise is a perfect way to see it
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Anna, Gestion de l’hôtel
On behalf of Pelican Group as all staffs who’s working here to say thank you so much for your recent travel with us. We do highly appreciate your valuable comments which will absolutely make all of our staffs happy and encouraging them to serve better  Once again thank you for staying with Pelican Cruise and we look forward to welcoming you again in the nearest future. We wish you good health and success in life!
5 sur 5
par un voyageur

Publié le 9 janv. 2020 sur Expedia
Amazing trip with so many activities! We did 2 nights, 3 days and had a great mix of things to do from the itinerary and chill time on the boat. We went off peak season so was not too busy or touristy although it was not empty. The staff were great and really accommodating, nothing was ever too much. Safety standards on Pelican were very high. The food was also great on board and they made a real effort with the service. Highlight was the view from the room - waking up to the scenery outside was second to none! 10/10 would recommend. Thankyou Pelican!
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Anna, Gestion de l’hôtel
On behalf of Pelican Group as all staffs who’s working here to say thank you so much for your recent travel with us. We do highly appreciate your valuable comments which will absolutely make all of our staffs happy and encouraging them to serve better  Once again thank you for staying with Pelican Cruise and we look forward to welcoming you again in the nearest future. We wish you good health and success in life!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 nov. 2019 sur Expedia
4 sur 5
par un voyageur de Nicosia, CY

Publié le 14 août 2019 sur Expedia
Boats need to be renovated for a better and more pleasant stay
5 sur 5
par un voyageur

Publié le 12 août 2019 sur Expedia
Amazing experience! Ihighly recommend Azalea Cruise! Halong bay area is already amazing, and the crew at Azalea 1 were just incredible The food, hospitality and everything was unbelievable! The staff are so nice specially Elle, she was so helpful and always smiling! My only suggestion is to change the visit to the village, is a bit long and not much to do or see there, maybe do the cooking class there? But in general it was really really good! The rooms are so big and the views are breath taking, the whole program is very entertaining! entertaining! If you are traveling from Hanoi recommend you use their transport service, the car is huge and super comfortable. 100% recommended!
Commentaires de Gestion de l’hôtel
14 sept. 2019 par Anna, Gestion de l’hôtel
On behalf of Pelican Group as all staffs who’s working here to say thank you so much for your recent travel with us. Your valuable comments will absolutely make all of our staffs happy and encouraging them to serve better as their understanding of cruise service how they did their work. We look forward to welcoming you again in the nearest future. We wish you good health and success in life!
4 sur 5
par un voyageur

Publié le 19 juill. 2019 sur Expedia
Relación calidad precio dificil de igualar. Por 16 € la noche (2 personas) con desayuno hay poco más que decir. El aire no funcionaba al máximo pero no pasamos calor. Sin duda repetiré!
5 sur 5
par un voyageur de TAIWAN

Excellent experience

Publié le 1 juill. 2019 sur Hotels
Totally worth it. The experience lit up our trip in Hanoi. Very nice staff and scenery. Fun itinerary. Only thing to be aware is that the fee doesn't cover transportation from Hanoi. (But do book with them.)
Commentaires de Gestion de l’hôtel
7 juill. 2019 par Anna, Gestion de l’hôtel
On behalf of Pelican Group as all staffs who’s working here to say thank you so much for your recent travel with us. We do highly appreciate your valuable comments which will absolutely make all of our staffs happy and encouraging them to serve better We look forward to welcoming you again in the nearest future. We wish you good health and success in life!