Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Honeymoon stay
Publié le 21 sept. 2024 sur HomeAwayOverall was a great stay! But definitely had some hiccups along the way… checking in and the room is even better than advertised, but unfortunately we felt like our privacy was invaded a bit on the third night. Around 9:45 pm the cleaning crew came into our room completely unannounced while we were sleeping, and it’s safe to say after that we were not super pleased. Other then that this is a great location!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par VrboOwner, Gestion de l’hôtel
Aloha Alex,
Thank you so much for taking the time to share your experience with us. Please accept our sincerest apologies for the issues you encountered during your stay. This is certainly not the level of service we aim to provide for our guests.
According to our records, a service request for your lanai doors was submitted late in the evening on Thursday, September 16th. The team you saw was from our engineering department, sent to resolve the issue. We regret that their arrival was later than expected, and we’ll take this as an opportunity to improve our communication moving forward.
We truly appreciate your understanding and hope to welcome you back soon for a flawless experience.
Maui Resort Rentals Team
par un voyageur
Perfect little condo
Publié le 8 juill. 2024 sur HomeAwayThe condo was a perfect place to stay. Location is fantastic, nice and clean property.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par VrboOwner, Gestion de l’hôtel
Mahalo Sarrah-Dwayne, it was a pleasure hosting you!
par un voyageur
Great Ocean View Studio
Publié le 29 nov. 2022 sur HomeAwayExcellent studio for 2 people. Comfortable bed, clean, and a great view. The beach chairs & umbrella were great for a quick stroll down to the beach. However not a big deal but self parking can be difficult sometimes as the underground parking gets full at the resort. Check in/out process was simple. We would definitely comeback and stay here again!
Commentaires de Gestion de l’hôtel
11 déc. 2022 par VrboOwner, Gestion de l’hôtel
Aloha Derryk and mahalo for your comments. We agree that this is a great ocean view studio, and we’re glad you found the home clean and the bed comfortable. If the underground parking garage is full, guests are welcome to park in any unmarked spot on the resort parkway, or in the self-park lot across from the Hokulani Tower. The Honua Kai also offers valet parking. We hope to see you on your next Maui vacation. With warm aloha ~ The Maui Resort Rentals ohana
par un voyageur
Great Resort
Publié le 11 août 2022 sur HomeAwayWe love the Honua Kai. Such a great property and location. The studio was nice for the two of us, plenty of space. Bare minimum of supplies in the kitchen. Bed is very comfortable.
par un voyageur
Wonderful views and resort!
Publié le 8 août 2022 sur HomeAwayThe responsiveness of the management was also efficient and timely. From arrival to departure everything was taken care of. The only thing I was expecting was a mid-week cleaning of the room, however I didn't request it either so perhaps that's something I'd do differently in the future.
Great experience and highly recommended.
par un voyageur
Publié le 5 mai 2022 sur Expedia
Love the upgrades to the decor, especially enjoyed the extras (beach chairs, mini cooler and beach umbrella) in the suite. The welcome gifts are always a lovely touch, but just wish a few extras like spices (besides salt and pepper), aluminum foil and saran wrap and plastic lidded containers (for leftovers and beach picnic transport) were included. Love love the lanai for cocktails during sunset, and early morning coffee. This was my first time staying in the Konea building, and I like the building orientation to the ocean better. It was my husband's first time in Kaanapali and Honua Kai and he was bowled over at the size of the Studio suite. Mahalo for the wonderful stay!
par un voyageur
Great Rental
Publié le 5 mars 2022 sur HomeAwayWe had a fabulous time, everything was exactly as described. Thank you!
par un voyageur
Honeymoon, New Years, and my 70th B/DAY!
Publié le 11 janv. 2022 sur HomeAwayLoved this property! LOVED our SUITE! Just right for us two!
Washers and Dryers are TERRIBLE.
Commentaires de Gestion de l’hôtel
18 mai 2022 par VrboOwner, Gestion de l’hôtel
Aloha Linda and mahalo for your comments. We're very glad to know you loved your suite and the resort. Sorry to hear you were disatisfied with the washer & dryer. Our maintenance team inspected both appliances during your stay and upon your departure and found them to be in good working order. We are sorry if you had trouble using the machines. Thank you again for your comments. With warm aloha, MRR
par un voyageur
50th birthday with husband celebration
Publié le 10 oct. 2021 sur HomeAwayPerfect spot for just the 2 of us! Lots of room in the spacious studio unit! Huge kitchen, large living area and great lanai with beautiful views!
par un voyageur
Beautiful condo
Publié le 15 sept. 2021 sur HomeAwayThe kitchen was a bit sparse. Not even a sponge in the sink. Coffee filters, oil, salt and pepper was all the kitchen came with. It did have dish soap, garbage bags and Cascade. But that’s all. It would have been nice to have at least aluminum foil or Saran Wrap for leftovers.
Commentaires de Gestion de l’hôtel
21 mai 2022 par VrboOwner, Gestion de l’hôtel
Aloha Renee and mahalo for your comments. We agree this is a beautiful condo. Please accept our apologies you were not provided with new kitchen sponges. We have addressed this housekeeping failure with our team. We provide and replenish all paper and soap products and are happy to provide extras like foil and plastic wrap upon request. We hope to see you again. With warm aloha, The Maui Resort Rentals ohana
