Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Brother’s Weekend
Publié le 8 oct. 2024 sur HomeAwayCame here on a whim after looking for a place for my brothers and I to get together as we live scattered throughout the country. We came to trout fish and had the best fishing experience of a lifetime. This home was relatively close to where we were fishing.
Fabulous home just as described. Beautiful comfortable furniture and beds, stellar kitchen appliances, clean (very clean), ease of access and good entertainment in this home
Commentaires de Gestion de l’hôtel
22 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, David, for your great review. We are happy to hear that you and your brothers enjoyed the home and it was the perfect place for you all to gather. I am also happy to hear that you were successful with your fishing adventure and that this homes location worked out great for your stay. Thank you again for your feedback and we are looking forward to hosting you again when you return to Park City!
par un voyageur
Heber Hot Spot
Publié le 31 août 2024 sur HomeAwayCommentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your 5-star review, Allysen! We are delighted to hear that you enjoyed your visit. Your satisfaction is our top priority. Thank you again for choosing us and we look forward to welcoming you back in the future.
par un voyageur
70th birthday party
Publié le 1 août 2024 sur HomeAwayThe home was lovely, but the kitchen had not been cleaned after the previous guests.I had to clean it myself. One of the upstairs bathrooms had a moldy shower curtain and dirty rug, I washed the rug, the itrip people sent a new shower curtain.
There is parking for two cars, no parking in the driveway and no parking on the street unless you are an owner. We had 3 cars, I called the itrip people, they told us we could park on the street without being towed.
The morning after we checked in, the Kuerig coffee makers did not work. I wanted to make smoothies for my grandchildren, but both blenders were broken. The itrip people sent a new Kuerig and a new blender the next day.
I did ask to have my cleaning fee reduced, I never heard from the itrip manager.
Having to deal with so many issues and phone calls/messages to itrp in 3 days was a drag on our time in Heber City.
I would not recommend this property.
Commentaires de Gestion de l’hôtel
20 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Nancy, for your detailed feedback. We apologize that your stay wasn't up to our standards. While our records show the kitchen was thoroughly cleaned before your arrival, we take all cleanliness concerns seriously and will conduct additional quality checks between stays. We appreciate you bringing the shower curtain and appliance issues to our attention, and while we responded quickly with replacements. Regarding parking, we aim to provide clear and accurate parking information to all our guests. We're reviewing our communication materials to ensure parking guidelines are more explicitly stated in pre-arrival information. We have followed up wtih your cleaning fee request. We've used your feedback to improve our quality control processes and response protocols. While we regret that these issues impacted your stay, we appreciate you helping us identify areas for improvement and continue to stirve to provide expectional service to all our guests.
par un voyageur
Great Fishing HQ
Publié le 24 juill. 2024 sur HomeAwayFirstly, the property itself was great. There were plenty of beds, showers and toilets to accommodate many guests simultaneously.
Access to the main highway was easy making it far less painful to swiftly drive from here to there. We were there for a fishing trip and this fact made it much more enjoyable.
Commentaires de Gestion de l’hôtel
10 août 2024 par VrboOwner, Gestion de l’hôtel
John, thank you for taking the time to leave a review of our property. We are delighted to hear that you enjoyed your stay and found our location convenient for your fishing trip. It was our pleasure to provide comfortable accommodations and accessibility for all of our guests. Thank you again for choosing to stay with us and we hope to welcome you back in the future!
par un voyageur
Great location in the summer too!!
Publié le 8 juill. 2024 sur HomeAwayThis was a great location for us to play on the lake all day, and be close to home. Location is perfect for Snow and Water destination. Check in was easy, proper clean, and concerns answered quickly!
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
We're so glad to hear that you had a fantastic lake getaway at our location, Jayne! Our team works hard to ensure our guests have an easy and enjoyable check-in experience, as well as a clean and comfortable stay. We also love being right near Snow and Water destinations for our guests' convenience. Thank you for choosing us and we hope to see you again soon! :)
par un voyageur
Nice place to stay and the view of the lake is great
Publié le 24 juin 2024 sur HomeAwayOverall a good experience. We were switched from another location at the last minute. We never saw the original location, so I can't compare the two, but I we remember seeing this one and chose the other when we made the reservation. This is a very nice place, the view is great and the lake is only a few minutes away. The only real negatives were that three remotes didn't work, and one worked on two tv's, so we shared that one. The kitchen faucet was very loose and required two hands to turn on and adjust the temp. And after being warned about the refill charges for using the soaps and shampoos, it was funny that the soap dispenser in the master had been topped off with water! These were not big things, a little frustrating at times, but we would stay again.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your positive experience at our location, Matt. We are glad to hear that you enjoyed your stay and the view of the lake.
We apologize for the inconvenience with the remotes and kitchen faucet. Our maintenance team has been notified so that we can address these issues promptly for future guests. As for the soap dispenser, we have taken note of this and will make sure it is not refilled with water again.
We appreciate your feedback and look forward to welcoming you back for another great stay in the future!
par un voyageur
Family trip
Publié le 9 juin 2024 sur HomeAwayBeautiful condo. Few things we noticed when we arrived. Dirty towel outside near the hot tub, hot tub cover a little “wonky”, downstairs bedroom was actually a queen (not a king), no soap for the dishwasher. But the positives outweighed any negatives! Loved the view, great location, kitchen had everything we needed, grill worked great, very comfortable furniture, two great living spaces, a bed for everyone in our group, and 2 washers and dryers! Also very close Park City and Jordanelle State Park.
Commentaires de Gestion de l’hôtel
20 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience! We're delighted you enjoyed the condo's views, location, and amenities. We've addressed the items you mentioned - updating our bedroom listing to correctly show a queen bed, and restocking dishwasher supplies. Our cleaning team has also refined their inspection process. We appreciate your detailed feedback as it helps us maintain our high standards. We're glad the positives made for a great family stay, and we hope to host you again!
par un voyageur
Excellent property!
Publié le 23 mai 2024 sur HomeAwayExcellent space for our group of five adults. Well-appointed and functional kitchen. Quick drive to restaurants and services. Great views from the deck and nearby walking trails along the lake.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for choosing to stay at our home during your recent visit, Holly. We are thrilled to hear that your group enjoyed their stay and utilized the well-appointed and functional kitchen. Our location certainly offers easy access to nearby restaurants and services, while also providing beautiful views from the deck. We hope you were able to take advantage of the walking trails along the lake as well. Thank you again for your recommendation and we look forward to welcoming you back on your future travels.
par un voyageur
Nice & New
Publié le 21 avr. 2024 sur HomeAwayVery impressive when you walk in. Nice furniture. Loved the king size beds in all the rooms. Tri-level floors was good. Helped give separation when needed.
Commentaires de Gestion de l’hôtel
27 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Larry, for taking the time to share your experience at our home. I'm glad to hear that you enjoyed the design and layout of our common areas as well as the comfortable accommodations in your room. Your satisfaction is truly important to us and we hope to have the pleasure of welcoming you again on your next visit. Thank you for choosing us!
par un voyageur
Great house, convenient location
Publié le 9 mars 2024 sur HomeAwayWhat a nice house! This was the perfect accommodations for our group of nine. The house was well appointed and very comfortable. I recommend this for anyone who wants access to Park City and the surrounding area. Will definitely consider it again for our trip next ski season.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Tracy! We are so glad to hear that our house was the perfect fit for your group and that you enjoyed your stay with us. Our goal is always to provide comfortable and well-appointed accommodations for our guests, and we are thrilled that we were able to exceed your expectations.
As you mentioned, our location provides easy access to Park City and the surrounding area, making it a great choice for those looking to explore all that this beautiful area has to offer. We would love to have you back as our guest for next ski season, and please don't hesitate to reach out if there is anything we can do to make your future visit even more delightful.
Thank you again for recommending us, Tracy!
