Note fondée sur 126 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Gerard
A conseiller
Publié le 31 juill. 2017 sur HotelsBonne adresse, un peu loin du centre
Commentaires de Gestion de l’hôtel
6 août 2017 par Anel, Gestion de l’hôtel
Thanks Gerard.
par Georges
Publié le 8 févr. 2016 sur Hotels
par max
Publié le 4 août 2014 sur Hotels
par un voyageur
Publié le 5 déc. 2023 sur Expedia
Sehr nette Gastgeber, die einige Tipps geben können. Das Zentrum - alter Hafen von Hermanus - kann gut zu Fuß erreicht werden.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Anel, Gestion de l’hôtel
Thanks Markus!
par un voyageur
Publié le 5 nov. 2023 sur Expedia
Sehr freundliche Gastfamilie gutes frühstück, topp
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Anel, Gestion de l’hôtel
Much appreciated, thanks Michel.
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Anel, Gestion de l’hôtel
Much appreciated, thanks Kimberly.
par un voyageur
Ok.
Publié le 18 févr. 2023 sur HotelsPleasant stay but many nicer places in Hermanus. 10 minute walk to town. Owner was rather intense in communications. Parking not easy to get in or out of tho we were lucky and got the one more accessible space. Although spa and free bike rentals mentioned in Hotels.com information there was no sight or mention of either.on site .
Commentaires de Gestion de l’hôtel
18 févr. 2023 par Anel , Gestion de l’hôtel
The bicycles are kept in the breakfast room, you should have asked. Also the massage therapist are only a call away. You never asked… Hope you book at a nicer place next time.
par un voyageur
Publié le 29 août 2021 sur Hotels
This is the worst stay I ever had at any hotel booked through Hotel.com. Let's be clear; this location shouldn't be allowed to be using this service.
Let's start with the positive. The room was large and comfortable. The bathroom was large, and the bath was much welcome. That said, the bath had no water pressure. I am not sure why the room has two single beds instead of a big bed, but that is what I booked, so no issues there.
The issue is the owner. She is the most intense and unwelcoming hotel owner I ever experience. She requested money from us before we even arriving at the hotel. During checked-in, she commented about other guests 'only' coming by taxi, which we honestly felt uncomfortable with. During our entire stay, she kept contacting us and harassing us left and right. She kept requesting we pay her double what we paid to come to book the hotel on hotel.com.
She made comments about people using this type of website and them taking too big of a commission.
Her electronic gate malfunctioned and closed on my car, doing real damage to the rear door, and she just refused to discuss it.
There is plenty of other great hotels in the region. Avoid this one at all costs.
Commentaires de Gestion de l’hôtel
2 sept. 2021 par Anel, Gestion de l’hôtel
I reported you on Hotels.com as well as the SOUTH AFRICAN POLICE SERVICE.
Your accusations are unfounded and does not change the fact that you refused to pay in full for your accommodation at Sixteen and sneaked out like a proper thief.
par un voyageur
Publié le 12 janv. 2020 sur Hotels
lovely guest house and rooms superb
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Anel, Gestion de l’hôtel
Thank you, Paul. Much appreciated!
par un voyageur
Publié le 5 nov. 2019 sur Expedia
Das Guest House liegt sehr zentral, Geschäfte und Restaurants sind mit einem kurzen Spaziergang zu erreichen
Commentaires de Gestion de l’hôtel
8 nov. 2019 par Anel, Gestion de l’hôtel
Much appreciated. Thanks!
