Avis Luxury House & Family Retreat Sleeps 12 with Private Hot Tub

The property is what you see well presented very clean plenty of space for family it has everything you need there are plenty of excellent restaurants in and around holmfirth plus pleasant walks right on the doorstep of property our family enjoy our stay at this property and would highly recommend it the host Andrew was very helpful recommending places to eat out thanks Andrew you have a lovely property really enjoyed our stay

Beautiful House for a family ,well situated in a pleasant area, nice walks down into the town where there was some lovely shops , plenty of places to go to eat like cafe, pub , fish shop just down the bottom of the road where we were staying,

Absolutely perfect place to stay just wish Covid didn’t ruin things. Thank you so much Andrew and Faye.

Amazing property that is well appointed, well stocked and perfect for our birthday celebration as a family. The lounge is perfect the kids to relax, watch TV and play, plus the hot tub is an added bonus.

We had a fantastic stay at Stonewell which was planned as surprise for a family birthday. The balloons and Christmas decorations were a great surprise & the property did not disappoint - it was better than the pictures. An easy booking process followed by a great stay.

Rented this house for a 40th Birthday party, 4 couples. I booked a Sax player and Chef and informed Andrew that we would be having a formal black tie & ballgown evening to celebrate my wife's birthday. Andrew told me to cancel both Sax & Chef, no external bookings allowed. The Sax would be too loud and he didn't trust external chefs using his kitchen, however he does run a second company that provides music and chefs....funny that Andrew!!!! The chef Andrew provided had never been to Andrews house and would also not take the booking unless he cooked for 10 people, 2 three course meals went in the bin, and we didn't want pay Andrew for very quite music!!!! Anyway, the house. Once we had got past the warning signs in every room about extra charges should you put a foot wrong whilst staying in this prison. The house is grubby, each room needed a deep clean, master bedroom's bed is very noisy when moving around in the night. pubes in the bathroom from previous bookings. Kitchen, grill didn't work, plinths under dishwasher fell down every day. Hot tub had a line of scum all the way round. Sky didn't work in the kitchen. I expect that Andrew will reply to this post defending his property and claiming that we didn't raise these issues whilst staying there, Well Andrew, the reason we didn't , we where trying to enjoy ourselves and our thought process was that if we'd have complained during our visit you would have kept our deposit claiming we hadn't complied with ALL your warning signs (each carry a different fine). Now you are unable to charge us we have left a genuine review. If you want to improve your business and reviews, stop treating people like idiots, I know how to empty a bin, I know how to shower!!!!

The house is lovely and the local town is really nice. We had great weather but there is no working air conditioning and the top floor was uncomfortably hot. The master bed is also uncomfortable so we ended up sleeping in the children’s rooms in single beds as these were more comfortable and cooler. The master ensuite is beautifully finished with views outside whilst showering and the garden was lovely to spend time in. Sadly the property is very overlooked from all angles so we received noise complaints in the late afternoon just from having music on which wasn’t loud. The notices, instructions and warnings set all around the house about recycling, noise, walls, carpets, hand washing etc as well as the daily locking up and unlocking of the hot tub left an unfortunate big brother-tone to the holiday which we have not experienced before. Overall the house, garden and area were fabulous but many small things such as broken chairs, lumpy mattresses, poor cooking equipment etc left us feeling like we had been considerably overcharged for our stay. Some small improvements and fewer warning notices could go a long way here.

Whilst we appreciate the home owner letting us stay for additional hours due to weather on our final day, we faced a number of issues. First of all the house is beautiful and the views are amazing. The location also seems great (unfortunately we couldn't get out much) but we faced these issues below. Images of proof provided below. - the dishes were not all cleaned. We had to re-wash everything we used. You can see one of the mugs we were faced. Mugs and cutlery were the biggest issues. I would have assumed with the covid related restrictions, the cleaners would have had to do check the cleaness of the property. - the room upstairs with the great review was a lovely room but the bed was awful and creaks. Weve seen previous reviews where this has been mentioned but it really disturbed any sleep we tried to get and for anyone sleeping on the floor below. - the bed sheets might have been washed but not checked by the cleaners as we saw hairs all over fitted sheets. Also we found small pieces of a game (we assume from previous stayers) still within the sheets. We had small kids and we had a 2 year old pick this up. Luckily we noticed straight away but she could have put this in her mouth. This clearly showed that checks were not done by cleaners between the bookings. - when speaking to the home owners and checking the listing we read that it says the garden is gated and safe for dogs. We have a medium and a large dog and we couldn't have them in the garden without someone being there as well due to so many gaps and the dogs being able to escape and jump the medium size fences. - we were charged £30 for the hot tub towels after our stay, even tho the laminated price list showed the charge as £25. We asked the owner about the additional £5 charge and we were replied to with the following: "I would need to check but I thought it was £30 we charge but are we really going to argue over £5 after I let you all stay until after 3pm which for a later check out I normally charge £50 up to 12 noon and you stayed 3 hours longer than this !" We found this reply very rude and cheeky. Whilst we appreciated the few additional hours on the final day we never asked for this. The home owner offered us the additional hours due to no other booking the following day. We never heard back about the additional charge. Yes it is only £5, but if every customer is being charged extra it needs explaining.

We were a group of 20 celebrating a hen party. Every single person in our group loved the house. And I mean LOVED IT!!!!!!! It is very clean and has loads of space. The views from the top floor, looking out into the valley, are top notch and the top floor bathroom will blow your mind! Faye and Andrew (owners) were easy to communicate with. There was plenty of space to store everything even with that many of us. The kitchen-dining area is fantastic and that's where we spent most of our time. There is a huge dining room table that made it easy to cater for everyone. The kitchen is incredibly well stocked. The surrounding area is lovely. We went into Holmfirth for a pub lunch (10 min walk) and then went for a local 4 mile walk (instructions in the welcome book). I would recommend this house for groups / families.