Note fondée sur 409 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Stephanie, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Natalie #Team6
par un voyageur de Missouri City
Publié le 31 août 2024 sur Expedia
Property was well maintained but comforters weren’t good quilts were Very thin
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Anthonique, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Cavin, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #Team6
par un voyageur
Publié le 13 août 2024 sur Expedia
I DIDN'T like the fact i had no refrigerator or microwave as advertised. But overall was well.
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Antonia, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention. Natalie #Team6
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2024 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Expedia
it’s stinks in the hallway
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Andrea, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 24 juill. 2024 sur Expedia
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mohammad,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 19 juill. 2024 sur Expedia
I had a reservation for July 11-14, 2024. Due to Hurricane Beryl, I checked on the status of the motel prior to my check in date to make sure they had power, which they did. I was told by the manager the hotel was full, he could not make people leave, and therefore could not honor my reservation. On the 11th, I was told he had a room for me. It was supposed to be a non-smoking room. Upon inspection, the room reeked of cigarette smoke so badly I could not stand to be in it. Since there were no other rooms available, I declined the stay. It was my suspicion that my reservation for $54 per night did not compare to the $140 a night he charged for hurricane victims. I will not stay there nor recommend that location in the future.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kathleen, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Once again, we extend our sincerest apologies for any inconvenience caused.Natalie #team6
