Note fondée sur 360 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2023 par neal, Gestion de l’hôtel
thank you
par un voyageur de OCALA
Publié le 10 déc. 2024
Commentaires de Gestion de l’hôtel
11 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear LARRY,Thank you for your feedback. We sincerely apologize for not meeting your expectations during your stay. We would appreciate the opportunity to discuss your experience further and hope to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
We enjoyed our short stay - the location is convenient to I40 and was clean and bed was nice.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay, finding the location convenient and the room clean and comfortable. It's great to know that the bed met your expectations for a restful stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mary,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
It was decent enough for what it was!
Clean and safe place to stay
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mariah,Thank you for your feedback! We're pleased to hear that you found our hotel clean and safe. Your comfort is our priority, and we're glad we met your expectations for a decent stay. Visit again soon.Sincerely, Hotel Manager
par un voyageur de FOUNTAIN HILLS
Publié le 18 août 2024
Worst hotel in years. Check in guy was great. Downhill from there. First room smelled so bad I had to request a change. Old dirty fixtures, holes in walls, breakfast all prepackaged; inedible. This morning, I left a dirt footprint on the bathtub. How dirty was that carpet. Should be condemned, and torn down. I can’t believe that Wyndham owned a property like that. And it was not cheap. I should have stepped in my car.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear WILLIAM,Thank you for sharing your feedback. I’m sorry to hear about the issues you encountered during your stay. While I'm pleased that our check-in staff made a positive impression, it's clear that we fell short in other areas. Your comments about the cleanliness and condition of the room are concerning, and I will address them with our team immediately. We value your input and will work to improve our standards.Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your honest review. We’re glad to know there were some positives, but we understand there were areas that need attention. We are committed to making improvements and hope to provide a better stay in the futureSincerely, Hotel Manager
par un voyageur
Don't let the exterior stop you
Publié le 10 août 2024 sur HotelsFrom the outside the motel looks rough, maybe in the first stage of an update. The room was very nice, clean and updated.
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your feedback. We’re pleased to hear that you found your room to be clean and updated. We appreciate your understanding regarding the ongoing updates to the exterior of the motel. We hope to provide an even better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
I did not like that it said breakfast was included and didn’t say it was only like carry out breakfast instead of having normal breakfast like other hotels where it had bacon, eggs omelette biscuit gravy etc
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeff,Thank you for your feedback. We apologize for any confusion regarding our breakfast offerings. We understand your disappointment and will work on better communicating what is provided. Your input helps us improve, and we appreciate you bringing this to our attention. We hope you'll give us another chance in the future.Sincerely, Hotel Manager
