Ratings based on 138 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
71% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

6 night couples trip

Posted Aug. 19, 2024 on Hotels
Nice hotel with friendly staff. Food and drinks were a decent price for the area. Rooms were a good size and comfortable. One of the better places I’ve stayed in the area, would definitely go back
Comment from Hotel Management
Aug. 19, 2024 by Ébano, Hotel Management
Thank you very much for your rating. We hope to see you back at the hotel soon!!!
5 out of 5
by A traveller

Posted Aug. 1, 2024 on Expedia
Great place and location
Comment from Hotel Management
Aug. 10, 2024 by Ébano, Hotel Management
Thanks Sheila we hope to see you again soon!!
5 out of 5
by A traveller

Posted Jul. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 10, 2024 by Ébano, Hotel Management
Thank you very much for your scoring dear Taureen!!!
4 out of 5
by A traveller

Posted Jul. 19, 2024 on Expedia
Great rooms and excellently helpful staff. Food isn't great but fine for the price and convenience. 10min walk to Ushuaia and HI. Would definitely stay here again.
Comment from Hotel Management
Aug. 10, 2024 by Ébano, Hotel Management
Thank you Vanesha. We look forward to your return to the hotel!!
5 out of 5
by A traveller

Posted Jun. 30, 2024 on Expedia
Amazing hotel. I’m so glad I found it. It was a massive room with a separate bedroom, basically an apartment. High quality accommodations at an affordable price. The staff were incredibly kind, and were extremely understanding about my flight being delayed a day.
Comment from Hotel Management
Jul. 1, 2024 by Ébano, Hotel Management
Dear Shivam,Thank you so much for your kind review. We are more than happy to know that you enjoyed your stay at our hotel. Hope our accommodation can welcome you every year. Warm regards from the entire Ébano team
4 out of 5
by A traveller

Good location

Posted Jun. 6, 2024 on Hotels
Property was in a good location and had a kitchen which was nice. Staff overall friendly. Nice place for the price
Comment from Hotel Management
Jun. 23, 2024 by Ébano, Hotel Management
Dear Latifeh, Thank you for your kind review! We are glad to hear that you enjoyed our convenient location and found the kitchen to be a nice addition to your stay.It’s also wonderful to know that you found our staff friendly and that you felt our property provided good value for the price.We hope to welcome you back in the future for another pleasant stay.Best regards, Ébano team
4 out of 5
by A traveller

Posted May 30, 2024 on Expedia
Room/hotel great although door left open twice not by us but manager blamed us which left bad taste for us at end of holiday
Comment from Hotel Management
Jun. 23, 2024 by Ébano, Hotel Management
Dear Oliver,Thank you for your feedback. We are pleased to hear that you found our room and hotel to be great.However, we are very sorry to learn about the issue with the door being left open and the misunderstanding that followed. Please understand that we only respond to the information we see on camera. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you again in the future!Regards, Ébano team
5 out of 5
by A traveller

May 2024

Posted May 9, 2024 on Hotels
Highly recommended. Very clean, spacious rooms, friendly staff. Clean and big swimming pool. Minor complaint due to noise (loud guests and near the street), but its ibiza afterall, so its kinda expected.
Comment from Hotel Management
Jun. 23, 2024 by Ébano, Hotel Management
Thank you for your kind review and for highly recommending our hotel. We are pleased to hear that you found our rooms clean and spacious, our staff friendly, and enjoyed our large swimming pool.We apologize for the noise inconvenience you experienced during your stay. Being in Ibiza, we understand that it can sometimes be lively, and we appreciate your understanding regarding this matter.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Ébano team
5 out of 5
by A traveller

Posted Apr. 19, 2024 on Hotels
hotel was top class, went in April out of season so it was quiet but the hotel was clean, comfortable, room overlook the pool, good balcony, music system to connect to your phone. shower was amazing, Spa was lovely but you only get a free hour and the rest you pay for. very good breakfast! staff were all so helpful and nice, they even helped to rent a car and showed us on a map all the good places to visit around the island. towel retail system and a nice deep pool
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 10, 2024 on Hotels