Note fondée sur 288 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2019 sur Hotels
Chambre propre,lit confortable.le téléviseur ne fonctionnait pas, on nous a gentiment offert de changer de chambre. Appreciés même si nous avons décliné l'offre, etant installé et allant se coucher tôt.
Commentaires de Gestion de l’hôtel
18 nov. 2019 par Nathan, Gestion de l’hôtel
We are glad you enjoyed your stay and appreciate you very much!
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The property is abandoned. No people or cars anywhere. Should be removed from expedias inventory
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Tod - GM Silver Street Motel, Gestion de l’hôtel
We apologize for your inconvenience we tried to reach you several times to accommodate your reservation at our other location in the area. This location was broken into and vandalized.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
There was no one in the office when we arrived, but there was clearly construction going on blocking our access to the property. There was also a strange man who tried to approach us while we were trying to reach the owner, and he scared us off. We never did get to stay, I would not recommend this property. I can understand a property being under construction, but not leaving it unmanned when you are expecting guests and allowing strangers roaming the property.
par un voyageur
100% FAIL on service.
Publié le 9 févr. 2024 sur HotelsI arrived at 5:50 p.m. The lobby door was LOCKED, with a handwritten note to ring the door bell and/or call a specified number. I did both, TWICE, over the course of 15/20 minutes and no one ever responded to my rings. A guest on the property said the manager had left. Forced to find a different hotel, I resisted the site in the morning, and there was STILL NO ONE ON SITE, AND NO RESPONSE TO MY RINGS.
The hotel is older, grubby, and a bit derelict.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
My 35 old daughter and 32 year old son walked away after seeing the room. The person at the office took us to another place even worse because the one on Cloverland had maintenance problems. I will be calling the BBB tomorrow to report this establishment.
par un voyageur
Disgusting
Publié le 24 janv. 2024 sur HotelsDisgusting. Repulsive. The worst hotel I’ve stayed in. If I hadn’t prepaid, I would have turned away. Parking lot unplowed. Garbage everywhere outside. Room a pit. Hadn’t been vacuumed. Heater broken and stuck on high. Garbage still in room and under bed from previous stay. This shouldn’t be rented until remodeling is complete. Or bulldozed.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
24/hr check-in is not available. We arrived around 6:00pm and had to wait outside a locked door for 30 minutes before staff pulled up in their car to check us in, all despite the "open" sign, a doorbell, and a security camera watching us. My phone was not making/receiving calls in USA for some reason despite my travel pass (as I'm not from USA), so I could not call the phone number listed on the door. After finally arriving, the staff member rudely told me that I should check my voicemails, and that they left our room UNLOCKED with the key on the bed. Any person could have walked in off the street and entered our room before we arrived. Completely unsafe. This staff member offered no apology, and was passive aggressive and rude throughout the check-in process. I have never been treated so poorly by a stranger in my life. Bedsheets were dirty and stained, it was unclear if the towels were fresh. We slept on top of all the sheets and instead used emergency blankets we had in the car. I will never stop here again.
par un voyageur
Publié le 10 janv. 2024
par un voyageur
Yikes.
Publié le 30 déc. 2023 sur HotelsIck. Gross. If i were hotels.com, i wouldn't want my company represented by this place.
par un voyageur
Publié le 19 déc. 2023 sur Expedia
No toilet paper, no coffee or cups, no soap. Very old & very dirty. Web site says 11 am checkout, desk says 10 am.
