Note fondée sur 327 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2022 sur Expedia
par un voyageur
Publié le 30 déc. 2024
Commentaires de Gestion de l’hôtel
1 janv. 2025 par Roxie Sorrells, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 29 déc. 2024
Staff was very efficient, I didn’t have a blanket, pillows, or soap. Room was clean I would stay there again.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Roxie Sorrells, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
I don’t blame this on the property although I think it’s strange, I blame Expedia. For allowing me to make a reservation at a hotel saying I was going to check in at midnight and when I arrive I find that the motel lobby closes at 11. No Night window you need to check in before 11. So Expedia allowed me to make the reservation and show up at this hotel. No one‘s there. It’s 1 AM at this point I’m exhausted and I just go book another room across the street. Get in touch with Expedia and they tell me that it’s going to be up to the owner on whether or not I get a refund. For a reservation booked through Expedia for a time I specified and they said was fine. Now they’re blaming me for not reading the small print on the website. It is very odd to close a lobby. Not anybody out there can say that they look for that when booking a hotel room through a third-party Platform you find the room you want and you make the reservation
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michael,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Great staff very very helpful.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Roxie Sorrells, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Don’t go there
Publié le 29 sept. 2024 sur HotelsHad reservation, as did others. The front desk closed at 11 PM. We arrived around midnight, after the hurricane, and could get checked in to a room. Absolutely the worst customer service.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The property over booked. Once arrived they said they would cancel our reservation so we didn’t get charged. Still hasn’t fixed the issue the next day and won’t answer the phone.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Roxie Sorrells, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Roxie Sorrells, Gestion de l’hôtel
Thank you for review!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Love it.. highly recommend
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Roxie Sorrells, Gestion de l’hôtel
Thank you for taking the time to give us a review! looking forward to seeing you again.
