Note fondée sur 443 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2023 sur Expedia
En sommes, belle hebergement, chambre de bonne dimension.Site bien entretenu. Recommande
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Community Manager, Gestion de l’hôtel
Dear Sylvain,Thank you for your review! We appreciate your positive feedback. We're pleased to hear that you found the accommodation nice and the room spacious. Our team takes great pride in maintaining the property to provide a pleasant experience for our guests. We are delighted to have your recommendation and look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your comfort and satisfaction are important to us.Warm regards,Papagayo Beach Hotel
par un voyageur
Publié le 29 janv. 2023 sur Hotels
Très bel endroit , très agréable , jardin très propre et vert . Personnel très gentil et à l’écoute . Chambre très bien agencée , dans un quartier tout à fait sécurisé. Supérette à côté et salle de sport .
Le seul petit point négatif est le lit , très mou et au milieu comme un trou . Les belles plages sont toutes vers le nord donc un peu loin .
Commentaires de Gestion de l’hôtel
2 févr. 2023 par Community Manager, Gestion de l’hôtel
Dear Ingrid, Many thanks for taking the time to post your online review.We have passed your review on to the whole team who were very pleased to hear your comments. We strive to provide a clean and comfortable environment for our guests at all times. Thanks again, we hope you will choose us the next time you visit the island.Sunny regards,Papagayo Beach Hotel
par un voyageur de Paris
Publié le 12 sept. 2018 sur Expedia
Très bel hôtel, moderne ! Les chambres sont spacieuses et les terrasses agréables. La propreté est irréprochable. 2 piscines avec vue sur mer ! Excellents cocktails et personnel très sympathique. Je recommande vivement.
Commentaires de Gestion de l’hôtel
3 oct. 2018 par Community Manager, Gestion de l’hôtel
Dear Anne,
Merci beaucoup for your review of Papagayo Beach Hotel. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area.
Warm regards,
Team Papagayo
par un voyageur
Hotel stylé, confortable 4****+
Publié le 18 déc. 2015 sur HotelsTrès bien, chambre très moderne, design. Seul hic, la plage, nous n'avons pas osé nous y rendre sans prendre un transat, payant même pour les clients de l'hôtel.
Recommandé
pour Tout le mondepar un voyageur de Monaco
Hotel spectaculaire et moderne, malgré le service
Publié le 7 janv. 2015 sur ExpediaLes installations, la chambre et l'accueil correspondent à un hôtel 5 étoile moderne, sobre, trending... Le seul souci c'est le personnel (des hollandais qui connaissent pas l'île): pas sympas, pas du tout professionnels, il donne presque aucune information concernant l'hôtel, il n'y a pas de service dans la chambre, on dirait un hôtel abandonné. On a dû demander pour la télécommande de la climatisation, il manquait une serviette. Sinon, comme structure est génial, à côté il y plusieurs restaurants sur la plage très jolis, la plage est très agréable... Conseillé mais n'attendez pas un bon service.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Papagayo Beach Hotel was amazing! If you plan to visit Curaçao, this is the place to stay.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Community Manager, Gestion de l’hôtel
Dear Kendra,Thanks for your nice words and recommendation! Sunny regards,Team Papagayo
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Community Manager, Gestion de l’hôtel
Thanks for your great score!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
The room service is terrible, the house keeping never cleaned the room properly, dust, dirty floors,toilet have to be cleaned by us , no silverware in the rooms , a lot to improve.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Community Manager, Gestion de l’hôtel
Dear Jesus Enrique, Thank you for your feedback, Jesus Enrique. We're truly sorry to hear about your disappointing experience with our room service and housekeeping. This is not the standard we strive for at Papagayo Beach Hotel. We will address these concerns with our housekeeping team immediately to ensure rooms are cleaned thoroughly and consistently. Regarding silverware, our hotel rooms are equipped with only a mini fridge and not a microwave, so silverware is not provided in the rooms by default. However, if you order room service, we’ll always bring everything you need with your meal. We appreciate your input and will continue to work on improving our services to better meet guest expectations. We hope to welcome you back for a better experience in the future.Sunny regards,Papagayo Beach Hotel
par un voyageur
Publié le 3 sept. 2024 sur Expedia
The property itself is nice but there are a few problems but that's not what I want to leave this review for. This review& the low star rating is for an experience that I had with one of the workers,her name begins with K. SHE WORKS PREDOMINANTLY WITH THE PILOTS AND Attendants. She is fair complexioned,on the chubby side& wears glasses. The young lady was helping me when one of the pilots walked up she told me that I will be with you in a second and began to assist him & I said well how can you help him when you're not finished helping me. She responded that she needed to assist him. I posed the question again. This young lady looked me square in my face & instead of explaining to me her sole responsibility, she basically told me that this white pilot is her priority& continued assisting him. I was offended. to make a long story short.I told her about herself & her lack of professionalism. I also spoke to the manager who the day we were leaving seemed to be chummy ,chummy w/the young lady so I don't think any type of action was taken. Whoever is reading this you need to RETRAIN some of the people that work there. Also, there needs to be training for all of the housekeepers that clean the rooms. There needs to be a uniform way of doing things. I'm of the persuasion that if I am spending my money I expect a certain level of service which was lacking. Papayago, please take a page out of the book of the Marriott in Grand Cayman Just came back & service was ⭐⭐⭐⭐⭐ 5 stars!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Community Manager, Gestion de l’hôtel
Thank you for your feedback, knightearth. We sincerely apologize for the experience you had during your stay and for any frustration it caused. At Papagayo Beach Hotel, we believe that every guest is a priority and should receive the same level of professionalism and respect. Your comments have been noted, and we will address this issue with the staff member in question to ensure that this does not happen again. We are also reviewing our training procedures to improve consistency in our service, including housekeeping.We truly appreciate your feedback and are committed to improving the overall guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back with a much better experience in the future.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Ontzettend goed en relaxt verblijf gehad!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Community Manager, Gestion de l’hôtel
Thank you for sharing your experience! We're thrilled to hear that you had a very good and relaxing stay with us. We hope to welcome you back soon for another great visit!
