Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,8 Service et personnel
5,0 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2023 sur Expedia
Bad management they try to rub the customer
Commentaires de Gestion de l’hôtel
30 mai 2023 par Michael Frank, Gestion de l’hôtel
Dear Mr AliThank you for your feedback and We believe your feedback will deliver us the positive and good ambiance to improve our service to the guest better. However after we carefully investigated the broken TV On your room you are admitted the TV broken by your son, and you are agree to charged the broken TV with the amount you did not agree, the TV itself cost Rp5.500.000 and We ask you to pay for the TV replacement with only 90% from the real amount from the TV itself.Dear Mr …We apologize for uncomfortable situation at that moment.We are hoping can serve you better for your future stay SincerelyMichael Frank General Manager
par un voyageur
Publié le 18 déc. 2020 sur Expedia
par un voyageur
Very satisfied and happy guest
Publié le 13 oct. 2020 sur Hotelsperfect and excellent. Attentive staffs, very kind.... sincere .. that hospitality mindsets ...just gonna give thumbs up👍👍
par un voyageur
Publié le 9 avr. 2019 sur Expedia
par Dinda
Publié le 17 mai 2017 sur Hotels
the new hotel in town opened in dec 2016 if im not wrong, the room is clean, comfortable and spacious, i stayed in deluxe room
