Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Hakim,Thank you for giving The Venue Jeddah Corniche Hotel an ideal rating. We are glad that you enjoyed our accommodation and looking forward to welcoming you again very soon.Best regards,The Venue Jeddah Corniche Hotel
par un voyageur
Publié le 27 juill. 2024 sur Expedia
النظافة وتجديد الاثاث
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Hotel Management Team, Gestion de l’hôtel
ضيفنا العزيز حمزه، شكرا على مشاركة تجربتك معنا. حيث تساعدنا على تحسين خدماتنا لتقديم تجربة أفضل. لقد أخذنا تعليقك حول خدمة النظافة والاثاث بعين الاعتبار وسيتم مشاركته مع الإدارة المختصة لإجراء التحقيقات اللازمة. نتطلع لزيارتك القادمة لتقديم خدمات أفضل. مع خالص التحيات، فندق ذا فينيو جدة الكورنيش
par un voyageur
Publié le 18 juin 2024 sur Hotels
So bad staff at room service
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Ms. Tahani,Thank you for sharing your experience with usWe appreciate your comments about staff service and room service please rest assured that we have taken immediate action to avoid any future occurrence. We strive to provide great service for our guests. We hope to welcome you again to provide you with a better service that meets your expectations.Sincerely,The Venue Jeddah Corniche Hotel
par un voyageur
very bad management
Publié le 8 janv. 2024 sur HotelsThe hotel management is very bad. We asked to coordinate a bride’s room. We did not find any interest, but the room was not ready. Entry 3. The bride waited for two hours in the lobby until they offered an apology or any courtesy service.
الادارة والاستقبال وتنظيم الحجز سئ جدا
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Very disappointed in this hotel, my main issue was them having a gym that closes at 9pm , just simply ridiculous!! Most people train at night !!
Lounge was dirty
Location not ideal
par un voyageur
Publié le 19 nov. 2023 sur Hotels
par un voyageur
Publié le 14 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Juan URIBE, Gestion de l’hôtel
Dear IITAF,I would like to thank you for choosing to stay with us as your preferred destination and for sharing further feedback about your experience regarding your recent stay with us.First and most importantly please accept my apologies for not being able to provide you with the level of service that our hotel is well known for.It was extremely disappointing to know that your guest experience was not exactly what you would have expected from us during your recent stay with us.We take comments such as these very seriously. regarding your recent stay with us. This is certainly not how we would like you to remember your stay experience to be. Please rest assured that your feedback has been shared with the concerned department heads in order of continuing our goal of offering our guests the most pleasant experience when staying at the hotel.Our highest priority is to provide amazing experiences and everlasting memories to each and every guest However, it appears we fell short of our goal during your visitThank you once again for taking your precious time to sharing this review with us and for bringing this issue to my attention. My team and I once again extend our sincere apologies. It would be an honor to have you and welcome you back in our hotel.Yours Sincerely,Juan UribeGeneral Manager
par un voyageur de riyadh
Publié le 1 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Juan , Gestion de l’hôtel
Dear Ali , Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan UribeGeneral Manager
par un voyageur
Publié le 3 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2023 par General Manager, Gestion de l’hôtel
Dear Damiano, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
par un voyageur de Ottawa (K2J5X4)
Publié le 22 mai 2023 sur Expedia
To be honest there was a construction that day and they chose to do it in the evening!?
I was not aware there are two towers, and I reserved the city one which is the one that has a bad sea view.
Commentaires de Gestion de l’hôtel
28 sept. 2023 par General Manager, Gestion de l’hôtel
Dear Ms. Sahar, Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan Uribe
