Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2023 par Manager, Gestion de l’hôtel
Hello Claudine, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
par un voyageur
Do not recommend
Publié le 30 sept. 2024 sur HotelsThere’s zero parking! Pool was shut down by health department. Sheets were dirty. Front desk agent didn’t seem to care about our complaints. Save yourself a headache and stay some where else this place is awful
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ashlee, We're sorry to hear about your experience and thank you for bringing this to our attention. We take guest feedback seriously and will address these issues accordingly. Should you have any further concerns, please feel free to reach out to our management team directly.
par un voyageur
Dont go.
Publié le 23 sept. 2024 sur HotelsThe rooms smelled like weed, the bathroom was covered in mud/grime, the beds had metal bases so when you moved it made sounds, ABSOLUTELY NO PARKING, people were parking in the grass and sidewalk. Property was outdated, and AC didnt work properly, hotel was run down. Called down to front desk and no one ever answered. Would NOT recommend
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello morgan,We apologize for the inconvenience you experienced during your stay. Feedback like yours is essential in helping us improve our services. Please feel free to reach out to our management team to further address your concerns. Thank you for sharing your feedback with us.
par un voyageur de Aurora
Publié le 22 sept. 2024
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello JENNIFER,We apologize for any inconvenience during your stay. Please contact us directly to discuss your experience further. We value your feedback and hope to welcome you back for an improved stay.
par un voyageur de Independence
Publié le 22 sept. 2024 sur Expedia
Everything was pretty cool.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello LeNesha,We're delighted to hear you had a satisfactory stay with us. If there's anything we can do to enhance your experience in the future, please don't hesitate to contact us.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Cameron,We are delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!
par un voyageur
Publié le 20 sept. 2024
The clerk at the desk didn’t tell us where the elevator was to get to our room. He didn’t write down our room number. The bed in the room was saggy, and the pillowcases were extremely wrinkled. Stay.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nanci,We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable for us to improve our services. Your concerns have been noted, and we encourage you to contact the hotel management directly to address these issues further. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kenneth, We appreciate you choosing to stay with us. Should you have any feedback on how we can improve your experience, please don't hesitate to contact us. We hope to welcome you back soon for a better stay next time.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I wouldn’t recommend this hotel. It had an odor throughout that was strong. The photos shown on the website are very creatively staged. The elevator made very loud and frightening sounds when going up. And the one staff member was non-attentive. We asked to not have housekeeping services during our stay and he said he’d take care of it and they still came in our room.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lindsay,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Please feel free to reach out to our hotel management team to address your concerns further. We appreciate your understanding and hope to have the opportunity to improve your perception in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael, We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly to share any details about your stay so we can address your concerns and improve our services for future guests.
