Note fondée sur 1 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
2,0 Propreté de la chambre
2,0 Service et personnel
3,0 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par Sheila de Hockley, Essex

Great Views, Disappointing Condition & Staff

Publié le 1 juin 2014 sur Expedia
Pour : Views were fantastic, Villa spacious, washing machine a Godsend!
Contre : Very, very dated villa - windows/doors in need of maintenance - electrics were troubling - furniture uncomfortable
Emplacement : Out of Town, need Taxi's. Beautiful Harbour a short Taxi ride away - Boat Trips/snorkelling/fishing opportunities/ Restaurants/shops
We stayed at Club Patara Villas, AKA Club Patara Apartments AKA, Prince Patara Resort As we understand it the Hotel manages a number of villas as well as the Hotel itself, this review in no way reflects Private Owners Villas that are rented out independently.................. On arrival we booked in and were shown immediately to our villa - No welcome pack, no induction etc - it was 10:30 pm so we gave the lad at Reception the benefit of the doubt and decided to just get an early night and go back in the morning in order to get our bearings. The villa itself was extremely tired and quite grubby, the kitchen and bathroom in particular are in need of replacement as was the sofa - sank into it, down to the frame and the double bed was also rock hard with sheets/covers that were not fit for size of bed. Windows and doors do not lock that well as bolts have slipped and some electric sockets were quite loose - we were unable to use them as they set the tv flickering! We were unable to use the Safe as it had been broken and it took staff 7 days to find a replacement, we were not offered the use of a safe facility at the Hotel in the meantime - The kitchen is under equipped if you want to seriously self cater. Having said that it does include a dish washer (never used it) and a washing machine - God send!! Beware though - there is a gas & electric charge that was