Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beautiful views, but lacks privacy
Publié le 11 janv. 2024 sur HomeAwayAlthough the house was very nice with beautiful views, the lack of privacy from the nearby "sister cottage" ruined our stay. The listing states the cottage is on the property, but it doesn't explain the lack of privacy for guests staying in the house. The upstairs patio for the cottage is above the house entrance and during our stay there, guests looked down on us, talked loudly, and smoked much of the time. We even had to close windows on that side of the house because they were so loud and we also had to pull down window shades. We were also awakened at 3:00 AM one night with lights flashing into the house and were scared that they were intruders, only to find out the next day that it was the people in the guesthouse. So although the house is very nice with great views, we wouldn't suggest staying there if you also want privacy. We also tried to change our reservations about a month before our stay to shorten it for one day, but the management company wouldn't make the adjustment and we ended up leaving a day early but still had to pay for the extra day. So just beware that no price adjustments will be made if your plans change.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your candid review and we deeply apologize for the issues you experienced with the guests at the adjacent cottage. We always encourage guests to communicate any issues that arise during their stay with our on-island Hawaii Live Vacations hostess, who will make sure that any issue is addressed in a timely fashion. Based on your feedback, we have implemented immediate changes to keep our property private for our short-term rental guests by no longer offering long-term vacation rentals at the cottage. These changes include an on-going update to our short-term vacation rental permit with the Big Island land management agency so that we, and guests, can take full advantage of the main house and adjacent cottage in order to create a more private experience. Additionally, we immediately communicated expectations to our long-term rental guests who were staying at the cottage when you were there, and they expressed deep apologies. While this does not make up for issues during your recent stay, we are confident that the changes will create the private environment that our guests expect, and we would love to have you stay with us during your next visit to the Big Island.
par un voyageur
Relaxing in paradise
Publié le 18 juill. 2023 sur HomeAwayArrived at the beautiful location. The house was clean and we automatically opened the windows and took in the view. Hearing the ocean crash against the rocks. I even spotted a spinner dolphin the next morning. I agree with the other guests that I wish one of the rooms had a bigger bed but it didn't effect our stay at all.
par un voyageur
Too beautiful to believe
Publié le 6 mai 2023 sur HomeAwayLives up to description and pictures. Everything you could need in the house including beach towels, chairs, and snorkeling gear. Very clean and the beds are really comfortable. If I had one unfulfilled wish, it would be a king size bed. Impossible to share a queen with my 6.5 foot tall hubby. But we each took a bedroom and our adult daughter was more than happy with the queen size pullout downstairs and her own bathroom. The location is very private and somewhat remote to various eating venues. But the breathtaking view made the remote location worth it. We loved everything about this vacation home and wished we could have stayed longer.
par un voyageur
Maintenance Needs
Publié le 16 avr. 2023 sur HomeAwayUpstairs bath sink was clogged. Shower had issues leaking and doesn’t toggle pressure from shower head. Weird
Commentaires de Gestion de l’hôtel
16 mai 2023 par VrboOwner, Gestion de l’hôtel
We are sorry to hear about your stay and rest assured that had these issues been brought to the attention of your local host they would have been addressed during your stay. While we respect your opinion, it certainly is uncharacteristic of the many other guests who have stayed at Paradise Ocean View and so after your visit we took note of the issues you raised and could find no problem with the shower head and it appears the sink drain may have simply been closed as it drained properly. We take pride in the cleanliness and condition of Paradise Ocean View as reflected by the many other reviews but are sorry it did not live up to your expectations.
par un voyageur
Exactly what we needed
Publié le 27 mars 2023 sur HomeAwayMy husband and I had a sudden change of plans and needed to rent a place very quickly. We found this gem and hoped it would work out. The property manager went above and beyond to make sure we got in as needed, and the rest of the vacation was blissful; from the comfortable layout of the house, the snuggly bed, watching the sea turtles off the back deck, to falling asleep listening to the crashing of the waves. Convenient (but not TOO close) to Hilo and other popular areas, we enjoyed our days unwinding and exploring the Big Island.
We look forward to coming back!
par un voyageur
Serenity Now
Publié le 17 mars 2023 sur HomeAwayWake up to the sounds of the ocean and beautiful sunrise sparkling on water. Beautiful view all day! Comfortable with all you need to relax and enjoy. The house does get very hot during the day, however, there are plenty of fans to keep the air circulating and the house cools down in the evening. Our favorite part of the house is the upstairs deck. Perfect for morning coffee or a sunset glass of wine. The neighborhood is lovely and people are very kind. Highly recommend!
Commentaires de Gestion de l’hôtel
22 mars 2023 par VrboOwner, Gestion de l’hôtel
Aloha, We appreciate this feedback. Mahalo for staying with us, we look forward to hosting you again!
par un voyageur
Wonderful Stay
Publié le 17 févr. 2023 sur HomeAwayWe had a wonderful stay. Very nice place and well maintained. Wonderful views and location!
par un voyageur
Wonderful in every way
Publié le 5 févr. 2023 sur HomeAwayThe location of this rental is beyond what the pictures show. If you are looking for a peaceful, quiet, location right on the ocean, yet close to Volcano, this is it. Impeccably clean. Many thoughtful touches. Not overdecorated; simple and exactly what was wanted and needed. Manager was available and helpful. A winner all around. Note that both bedrooms and one bath are upstairs.
par un voyageur de Albuquerque
Whew…
Publié le 26 janv. 2023 sur HomeAway…our long term Pahoa rental is in process of sale. VRBO search of a replacement listed this beautiful house (just down the street) first and it was love at first sight. The housekeeping upon arrival was immaculate, the window design enabled capture of the consistent ocean breeze, every appliance worked and the bed was extremely comfortable.
We do have a ‘wish list’ (not to imply complaints): a dish washer, and two high chairs on the upstairs huge lanai would facilitate ocean viewing unobstructed by the safety railing.
All things considered, this was the easiest search in 30+ trips to Hawaii and every bit as pleasurable as our ‘old reliables’ in Kona, and on Maui and Kauai; Mahalo Hawaii Life and VRBO!
par un voyageur
Ocean Views, Sunrises and Breezes
Publié le 9 oct. 2022 sur HomeAwayWe loved our stay. The ocean view, breezes and nighttime showers, singing frogs, and every morning awaking to the sunrise over the water were all about life on the island. The property was very clean, private, and quiet, with all the amenities of home. We would gladly return. Our only disappointment was that there was no good patio furniture downstairs or patio lounge chairs.
Commentaires de Gestion de l’hôtel
28 déc. 2022 par VrboOwner, Gestion de l’hôtel
Mahalo for your review, this truly appreciate your feedback!
