Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Wonderful position
Publié le 28 sept. 2021 sur HomeAwaySo close to the beach the flat was very convenient, it’s the first flat as you enter the complex so easy to unload your belongings. The kitchen equipment worked well, the bedrooms were small as was the on suite shower. Not luxurious in my opinion but comfortable, easy to walk to the local pub and the Stokeley farm shop is brilliant.
Commentaires de Gestion de l’hôtel
13 oct. 2021 par VrboOwner, Gestion de l’hôtel
Hi Diana,
Thank you for taking the time to leave a review.
We love hearing your feedback and hope to welcome you again in the future at At The Beach.
Best wishes,
The Luxury Coastal Team
par un voyageur
Lack of attention to detail
Publié le 3 nov. 2020 sur HomeAwayNone of the instructions for this property were easy to follow or correct - the TV, the heating, I was given the wrong car park code. In fact the information sheets provided in flat appeared to be for another one! Also information on the Home Away App was also sparse. The kitchen is well equipped but lighting poor. The cooker hood does not work. There was a smell of drains for a couple of days. On the plus side when I contacted the on sight caretaker he came immediately to deal with the various problems. There is considerable noise from the flat above. It is OK for basic accommodation if one was out all day but in these Covid times that is harder and especially in winter so I feel more attention to the comfort of guests is needed. I would not stay again. It was very clean though!
Commentaires de Gestion de l’hôtel
4 nov. 2020 par VrboOwner, Gestion de l’hôtel
Good afternoon,
Thank you for your feedback on your recent stay at 4 At the Beach. We are always striving to improve the service we offer and the information we provide to guests to ensure that you have a relaxing and restful stay.
We will follow up with the housekeeper to ensure that maintenance issues are looked into as a matter of urgency and that the information in the welcome folder is reviewed and updated.
We are pleased to hear that your concerns were dealt with swiftly by the team onsite.
Thank you again for your feedback and if you have any further questions, please don't hesitate to get in touch.
Best wishes
Laura
par un voyageur
Stay in Torcross
Publié le 8 août 2020 sur HomeAwayAt the Beach is a fantastic place to stay for enjoying the stunning area around Slapton Lee. Being right by the beach and local cafes is great. Our apartment was dog friendly too so we could bring our four legged friend along too.
par un voyageur
What a fabulous place to stay, the location was perfect and the apartment was a real home from home.
Publié le 8 déc. 2019 sur HomeAwayThe whole process of hiring this property was so simple. I never once had to chase information. The whole process was quick, clear and simple. We would definitely use you again and would be more than happy to return to the same property. Many thanks for a great stay. ...... the only issue we had was the sensor light in the hallway didn't go off at all for two nights and we were not able to locate an over ride. Also the apartment could do with a dust pan and brush and a mop as we would have mopped before we left.
Commentaires de Gestion de l’hôtel
1 avr. 2020 par VrboOwner, Gestion de l’hôtel
Dear Louise,
We're delighted to hear that you had a good stay at the property and want to thank you so much for your lovely comments and feedback.
We will notify the property manager of the issue with the sensor light and also look to add a dustpan, brush and mop.
Have a lovely day
Kind regards
Larah