Avis Oceanside, beach views, steps to beach, hot tub ,pool ,pet friendly

I would like to start with day one, check in day. It was requested if they could have an early check in due to arriving 3 hrs. prior to the prescribed Check in time, to which I promptly responded as soon as I had word the cottage was ready I would notify them, however they were welcome to park in the driveway and access the beach. Shortly thereafter I received a message from my house keeper that they were proceeding to bring belongings into the, cottage, at which point she stated she was about 80% complete, but would not proceed further with folks checking in on top of her. Which I fully support and understand, there are house rules for a reason. I then learn that there are 3 dogs along with the family. It clearly states in the listing that there is a $50 per pet, pet fee. This fee was never paid. And when asked about this, she simply shrugged it off saying she did not see a place to add the fee. This is of course entirely an honor system when you make your booking. As for the fleas, I have never had a problem in 6 years of ownership. I have a quarterly contract with a local pesticide company The most recent of treatments was only 2 weeks prior to this guest's stay. As well, the carpets and upholstery, were just professionally cleaned to begin the season. This a service I have performed at minimum 3 times a year. I was only notified of a problem late Monday evening, (2 days after check in). The best conclusion I could draw was that either they were brought in during that time frame or came with them. Yes the guest was asked to not be at the cottage during the time of the pesticide treatment, about 3 hrs.. No I was not inclined to offer compensation, (remember the unpaid pet fees?) From there I believe all to be well until Friday/Saturday morning after the family had stayed in the cottage a week, the duration of their reservation when I receive a personal text message of pictures showing thing being not properly cleaned. Saturday morning I get a VRBO message that I had not responded the previous day to which I apologize and explained I was very busy at work. Even having seen the message, I do not believe it to have been advantageous to communicate off platform. Now the question is raised as to how she was going to be compensated. In my opinion this was someone tryin to get somethin for nothing. Sorry for the long winded response. Please folks I implore you to keep scrolling and visit the other 102 reviews giving me an overall rating of 9.8/10.

Kelly and her family were absolutely wonderful guests. It makes us very happy that they had such a wonderful vacation. You would have never known that they had 5 dogs with them, the cottage was left in immaculate condition. We welcome Kelly back anytime and would be happy to recommend her to other hosts. Donny and Marlena