Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2023 sur Expedia
Hotel Staff was very courteous and provided excellent service most of the time. There were some occurrences during lunch when staff appeared overwhelmed.
Room was kept clean and was serviced regularly. nice room accommodations. Internet however did have some problems, especially in the rooms, making work somewhat challenging on occasions.
pool was a nice change, however, would recommend trying to keep this open later on certain days. 7PM seems extremely early for the area, especially on weekends.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Reservation, Gestion de l’hôtel
It is a pleasure to know that you had a wonderful experience with our quality services. Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
par un voyageur
Publié le 6 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2022 par Reservation, Gestion de l’hôtel
Dear Valued Guest,Thanks for staying with us. We appreciate your feedback.Best regards and thank you
par un voyageur
Publié le 30 janv. 2022 sur Hotels
par un voyageur
Publié le 8 nov. 2021 sur Hotels
par un voyageur
View
Publié le 14 janv. 2021 sur HotelsThe garden view not a garden just back of the resort. But I love the bathtub
Commentaires de Gestion de l’hôtel
8 sept. 2022 par Reservation, Gestion de l’hôtel
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback. Best regards and thank you, The Management
par un voyageur
Publié le 3 févr. 2020 sur Expedia
Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par The Management, Gestion de l’hôtel
Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
par un voyageur
Publié le 31 janv. 2020 sur Hotels
This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices.
If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia.
Overall it was a decent relaxing vacation!
Commentaires de Gestion de l’hôtel
27 oct. 2023 par The Management, Gestion de l’hôtel
Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
par un voyageur
Publié le 5 janv. 2020 sur Expedia
I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.
Commentaires de Gestion de l’hôtel
11 janv. 2020 par Management, Gestion de l’hôtel
Greetings from Palm Beach Resort & Spa, Labuan!
Apologize for the inconvenience you had encountered during your stay. Please be informed that we have taken steps to rectify the problems. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
par un voyageur
Overall great!
Publié le 29 déc. 2019 sur HotelsOverall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)
Commentaires de Gestion de l’hôtel
11 janv. 2020 par Management, Gestion de l’hôtel
Dear Ms Siti Norema,
Greetings from Palm Beach Resort & Spa!
We are pleased to hear you had enjoyed your stay here. Thank you for your feedback, we will take note and do what is necessary.
We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
par un voyageur
Publié le 22 déc. 2019 sur Hotels
Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay.
The restaurant food is very good and reasonably priced.
We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea.
Thank you everyone.
Commentaires de Gestion de l’hôtel
11 janv. 2020 par Management, Gestion de l’hôtel
Greetings from Palm Beach Resort & Spa!
We are pleased to hear you had enjoyed your stay with assistance from our friendly staffs. The swimming pool is open for public, hence for outsider,swimming pool usage will be charge at RM20. However, for our In-House guest in complimentary.
We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
