Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great, spacious house. Awesome Host
Publié le 25 sept. 2024 sur HomeAwayCame for a golf trip with a group of friends. The house was in great shape, was clean, and was very close to the golf courses we were playing. Excellent communication by the host for check-in/check-out. 10/10 would stay again
par un voyageur
Good place for a family
Publié le 9 août 2024 sur HomeAwayNice home. Kitchen especially well supplied
The resort amenities and nearby hiking trails give plenty of options for family fun
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time out and leaving us a positive review. Lake Lure area is a place is unwind from everyday life and enjoy the peace and relaxation. Hopefully you will come back to the area and let us host your stay again. MR. LAKE LURE VACATION RENTALS
par un voyageur
Fourth of July
Publié le 22 juill. 2024 sur HomeAwayHad a great stay with the family for the fourth! Mr. lake Lure there staff went above the call of duty to make sure we were good. We will stay here again.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
We appreciate your kind words and your 5-star rating. Our goal as your host is to ensure you have a wonderful stay at our home. We are delighted that you had a great time, and we look forward to welcoming you again in the future. MR. LAKE LURE VACATION RENTALS
par un voyageur
Clean but not maintained
Publié le 21 juill. 2024 sur HomeAwayThe house does not get maintained well. It appears owner has lack of interest. False interior home images on the Big Rock Lodge website.
The bunk room a/c did not work from the first day of arrival. A a/c repairman came out and parts were needed to repair the a/c. The parts needed to be ordered and was told would not be available until sometime after our week vacation. The six children were uncomfortably warm during the night and throughout our stay and all woke up very early each morning sweating.
The ceiling fan between the living room and open space to the rear of living room did not work.
The large leather sectional and leather chair did not exist.
The folding tables provided to accommodate the dining room table because of lack of dining chairs were filthy and had to be cleaned before use.
The large refrigerator shown on the Big Rick Lodge website was not in the home as shown. A smaller and inefficient refrigerator was provided. The bottom shelf inside the refrigerator could not be fully stored because the shelf on the door to the refrigerator interfered with the bottom shelf when closed. The toaster oven was not included as shown on website. We had to use the larger oven at times. The master bedroom wall to wall carpeting that was exposed around the large area rug in front of the bed was extremely stained and unclean. There was no area rug shown on the website and the wall to wall carpeting is shown very clean. The game tables (pool table and air hockey)
Commentaires de Gestion de l’hôtel
26 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Immediate action was taken to address the air conditioning issue, and we are pleased to report that the necessary part has been replaced, ensuring the system is now fully operational. The replacement of the leather couch and the ongoing maintenance of all fans in the home reflect our commitment to providing a comfortable and enjoyable environment for our guests. We regret not being informed about the cleaning concerns upon your arrival, as we would have promptly rectified the situation. The recent updates, including the new refrigerator, are part of our continuous efforts to enhance our property. We value open communication and would have welcomed the opportunity to resolve any issues during your visit. Your comfort and satisfaction are our top priorities at MR LAKE LURE VACATION RENTALS
par un voyageur
Terrific Mountain Retreat!
Publié le 2 avr. 2024 sur HomeAwayWe all had a great time visiting this beautiful cabin at the top of the mountain. Great for kids, teens and adults. Large group of 11 people. Plenty of room for everyone.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par VrboOwner, Gestion de l’hôtel
We are delighted to receive your 5 star review and to hear that you had a pleasant stay with us. As your host, we always aim to provide a comfortable and enjoyable experience for our guests. We appreciate your kind words and your feedback. Thank you for choosing us and we hope to see you again. MR. LAKE LURE VACATION RENTALS
par un voyageur
Great for a weekend getaway
Publié le 18 févr. 2024 sur HomeAwayBeautiful and spacious home with plenty of room for our group (4 couples). We ate dinner at the restaurant at Rumbling Bald. It was just OK and a little pricey but location worked and we didn’t want to cook. Chimney rock and Burnt Shirt Vineyard were a highlight. Overall I would stay here again. There were no issues just some things were overlooked when the cleaning people came in prior to our stay. We did use the fire pit (wood for one fire included) and it was lovely.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par VrboOwner, Gestion de l’hôtel
We are delighted to receive your 5 star review. Your feedback is very valuable to us. We strive to provide you with the best vacation experience possible. We wished you would of called us about the cleaning issues so they could have been addressed to our housekeepers. We are glad that you enjoyed your stay at Lake Lure and we hope to see you again soon. MR. LAKE LURE VACATION RENTALS
par un voyageur
Winter break getaway
Publié le 10 janv. 2024 sur HomeAwayNice cabin nice resort. Great location. Responsive managers.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words and your wonderful feedback. We are delighted to hear that you enjoyed your stay at our property and had a great time in Lake Lure. It was a pleasure to host you and we hope to see you again soon. MR. LAKE LURE VACATION RENTALS
par un voyageur de Raleigh, NC USA
Great place for family gatherings
Publié le 2 nov. 2023 sur HomeAwayBeautiful mountain home! Lots of potential fun with a fire pit, large kitchen, large deck and huge furnished game room
Commentaires de Gestion de l’hôtel
3 nov. 2023 par VrboOwner, Gestion de l’hôtel
We are delighted to receive your 5 star review and to hear that you had a pleasant stay with us. As your host, we always aim to provide a comfortable and enjoyable experience for our guests. We appreciate your kind words and your feedback. Thank you for choosing us and we hope to see you again. MR. LAKE LURE VACATION RENTALS
par un voyageur
Nice place
Publié le 13 août 2023 sur HomeAwayHad a couple minor things that didn't get taken care of but overall a great time
Commentaires de Gestion de l’hôtel
9 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Tim, thank you for taking the time and leaving us a review. We are glad you enjoyed your stay with us. As the host of your stay we are glad you reached out to us about the minor issues during your stay .I believe what happened was once you let us know that the GFI was tripped and fixed the message about the toilet paper holder being broke was not seen until after you checked out. This however has been resolved. We hope you hope back to the area and let us host your stay again. MR. LAKE LURE VACATION RENTALS
par un voyageur
Famiy Vacation
Publié le 1 août 2023 sur HomeAwayBig Rock Lodge was very spacious for our Family. Everyone had room to sleep, eat and have fun downstairs in the game room.
There are definitely bears in the area. One was on the porch checking out the grill.
Second floor air-conditioning may needs to be checked, quite warm upstairs.
Commentaires de Gestion de l’hôtel
9 sept. 2023 par VrboOwner, Gestion de l’hôtel
We appreciate your kind words and positive feedback. It was a pleasure to host you and we hope you had a wonderful time. The home is indeed situated in a beautiful and convenient location. We have had the air looked at and it is working correctly now. Thank you for choosing us and we look forward to seeing you again. MR. LAKE LURE VACATION RENTALS
