Note fondée sur 749 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,2 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par AS, Gestion de l’hôtel
Alain, thank your for selecting the 1 Hotel West Hollywood as your choice of stay! We hope it was memorable and we look forward to your next visit!
par un voyageur
Publié le 18 août 2023 sur Expedia
Hôtel splendide ! Très belle Chambre spacieuse.
Piscine et espaces restaurant, bar, roof top et service voiturier magnifiques. Le personnel est très disponible.
Nous avons passé un séjour au top.
Commentaires de Gestion de l’hôtel
23 août 2023 par AC, Gestion de l’hôtel
Dear Mr. Thierry, Thank you so much for staying with us and for your outstanding feedback. We hope to welcome you back soon.
par un voyageur
Publié le 26 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2019 par Juliette G., Gestion de l’hôtel
Thank you very much for your review! We hope to welcome you soon again!
par un voyageur
Publié le 10 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2019 par Tim F. , Gestion de l’hôtel
Dear Julien,
Thank you for staying at 1 Hotel West Hollywood and leaving a perfect rating. We look forward to welcoming you back soon.
Best regards,
Tim Flodin
General Manager
par un voyageur
Hotel ecolo friendly, casual et personnel sympa
Publié le 25 août 2019 sur HotelsExtrement positif
Commentaires de Gestion de l’hôtel
26 août 2019 par Tim F. , Gestion de l’hôtel
Dear Cyril,
Thank you for your 10 out of 10 rating of 1 Hotel West Hollywood. We are so happy to know you had a wonderful stay with us. We look forward to welcoming you back soon.
Warm Regards,
Tim Flodin
General Manager
par un voyageur
Publié le 7 août 2019 sur Expedia
Rien de special, pas adapté pour les Famille pas de petit déjeuné, piscine trop petite, néanmoins hôtel très propre et personnel à l ecoute
Commentaires de Gestion de l’hôtel
4 oct. 2019 par Tim F. , Gestion de l’hôtel
Dear Anonymous,
Thank you for being a loyal guest at 1 Hotel West Hollywood. Please accept my personal apologies for not being able to provide a seamless experience as we have committed during your most recent stay. Not only did we fail to exceed your expectations, we failed to meet our own.
We hope to have the opportunity to welcome you back in the new future.
Warm regards,
Tim Flodin
General Manager
par un voyageur
Publié le 17 juill. 2019 sur Expedia
Amazing hotel, had an very pleasant stay. Love the concept.
Commentaires de Gestion de l’hôtel
17 juill. 2019 par Brian A. , Gestion de l’hôtel
Thank you for staying and leaving a perfect rating for the 1 Hotel West Hollywood. We look forward to welcoming you back soon. Warm Regards, Brian Aker Hotel Manager
par un voyageur
Publié le 2 déc. 2024
Commentaires de Gestion de l’hôtel
3 déc. 2024 par AC, Gestion de l’hôtel
Dear Shana,Thank you for staying with us! We hope to welcome you home soon again!
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par AC, Gestion de l’hôtel
Dear Jean-Sebastien, Thank you for staying with us. We are so pleased to hear that you had a 1nderful stay!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
It was my second time staying at the 1 in West Hollywood and this time round was unfortunately filled with disappointment, all to do with the lack of customer service. I absolutely loved it the first time but I was continually let down by the staff - mainly those on the front desk. After rooms not being ready for hours past the check in time I got in the room it was directly facing construction and the busiest part of sunset so my soundtrack was cars honking and construction work. I ended up calling asking to change rooms around 8am the next day because I was just exhausted and didn’t want to spend the next 8 days not being able to rest. I was told I could move and if I was out to pack up my bags so they could move everything over once the room was ready and that they’d call so I can change over my keys. It got to 6pm and I had to get ready yet I still hadn’t been contacted, I went down to reception to which they said the room had been ready for hours and it seemed like the staff didn’t want to take accountability for anything and just blame whoever else was on shift when things were said. On my last day at the hotel I went for coffee with a friend around 9:30am and at around 10:30 I get a call from the hotel asking if I had left and I said no to which they said oh sorry we will check you back in. When I went to grab my bags the keys didn’t work and I ended up almost missing my flight because there were 8-10 people waiting at reception so it took 30/40 mins to resolve the key
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Andrea, Gestion de l’hôtel
Dear Ms. Bonython,Thank you so much for taking the time to share your experience with us. We would love to take this opportunity and connect in regards to your stay. We look forward to hearing from you.
