Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Marie Eve
Hotel ok
Publié le 29 juill. 2017 sur HotelsHotel ok mais pas nécessaire de vous rendre au petit déjeuner, c'est vraiment pas bon
par un voyageur
Publié le 26 août 2024 sur Hotels
Blanket had small burn holes.
Roach in the bathroom.
Needs updating
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Kristin, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 24 août 2024 sur Expedia
Door was very hard to unlock, a neighbor had to help me both times I unlocked the door
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Edna, We apologize for any inconvenience you experienced with the door lock during your stay. Our team will look into this matter to ensure a smoother experience for our future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi DLisa,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.
par un voyageur
Publié le 18 août 2024 sur Expedia
quiet
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Kie,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.
par un voyageur
Publié le 17 août 2024 sur Expedia
CLEAN SIMPLE ROOM QUIET AREA
GOOD STAY WHILE TRAVELING WITH A DOG.
BRING YOUR KENNEL FOR PET.
ALSO INEXPENSIVE AND SUFFICIENT FRILLS ARE A WASTE WHEN TRAVELLING.
SENSIBLE PLACE TO CHOOSE.
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Fritts,Thank you for your positive feedback! We are pleased to hear that you enjoyed your stay in our clean and quiet rooms, and that our pet-friendly accommodations met your needs. We appreciate your recommendation and look forward to welcoming you and your furry friend back for another pleasant stay.
par un voyageur
Publié le 17 août 2024 sur Hotels
Found bodily fluids in the bed. No water output from the shower
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Anais,We apologize for the unsatisfactory experience you had during your stay. Your feedback is concerning, and we will address the cleanliness and maintenance issues immediately to ensure a higher standard for our guests. We appreciate you bringing this to our attention and hope to have the opportunity to make it right for you in the future. Thank you for sharing your concerns with us.
par un voyageur
Publié le 9 août 2024 sur Expedia
After traveling all day made a reservation to stay here. Pictures on the website look great. Checked in and the door key didn’t work. Manager couldn’t get it open either so gave us a new room. After which manager was able to get the door open. We turned on the A/C in our new room and left for dinner. When we got back from dinner the A/C wasn’t working and we were told it would be 40 minutes before maintenance would come to look at it. Went back to the room and found bugs in the bathroom. So we decided to leave. We didn’t get a refund from Expedia because we didn’t purchase the insurance. Doesn’t matter the facility was sub par and not as advertised! Would not recommend this place. Stay away!
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Linda,We apologize for the series of issues you encountered during your stay at our hotel. Your experience does not reflect the high standards we strive to uphold, and we are truly sorry for the inconvenience and disappointment you faced with the door key, A/C, and cleanliness. Our team is dedicated to providing a comfortable and enjoyable stay for all our guests. Your feedback is valuable, and we will take immediate action to address these concerns to ensure a more positive experience for our future guests. We understand your frustration with the refund process and will work to improve communication with booking platforms. We appreciate your honesty and will use your comments to make necessary improvements. Thank you for sharing your feedback with us.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Elieis,We're glad to hear you had a pleasant stay with us! Should you have any feedback to share, please feel free to reach out so we can address it accordingly. We look forward to welcoming you back in the future!
par un voyageur
Good Motel With Safe Parking.
Publié le 29 juill. 2024 sur HotelsI stay often at this hotel because there is safe parking right outside the room. Ground floor only with easy load in and out. Rooms are clean and comfortable. Basic lodging. Easy access.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Roxanna,Thank you for your continued loyalty and for sharing your positive experience with us. We are pleased to hear that you find our hotel to be a safe and convenient choice with clean and comfortable rooms. We appreciate your feedback about the easy access and ground floor accommodations. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future.
