Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2023 sur Hotels
par un voyageur de KNOXVILLE TN
Publié le 26 déc. 2024
Our Madison home away from home. Friendly, dog friendly, generous breakfast.
Commentaires de Gestion de l’hôtel
27 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your lovely feedback! We're delighted to be your home away from home and that you enjoyed our friendly atmosphere and generous breakfast. We can't wait to welcome you and your dog back again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 22 déc. 2024
The only thing was it was icy in certain spot on psrking lot but that normal after snow and ince
Commentaires de Gestion de l’hôtel
23 déc. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you enjoyed your stay. We appreciate your understanding regarding the icy spots in the parking lot—safety is our priority, and we work to address these conditions promptly after snow and ice. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur de Dryden
Publié le 29 nov. 2024
Commentaires de Gestion de l’hôtel
30 nov. 2024 par hotel manager, Gestion de l’hôtel
Dear Sandra,Thank you for your feedback and for rating us 4/5! We’re glad to hear you had a great stay. If there's anything we can do to improve your next visit, please feel free to let us know. We look forward to welcoming you again!Sincerely, Hotel Manager
par un voyageur
Publié le 16 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the fantastic 5/5 rating! We’re delighted to hear you had such a wonderful experience. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Micah,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The hotel advertised an airport shuttle that they have not been running for more than a year. The first floor smells like bleach from the pool. The front desk and breakfast staff was not very welcoming or friendly. The rooms were clean. The housekeeping staff was kind. On future trips to Madison we would choose something different. There are no restaurants or stores in walking distance.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Margaret,Thank you for your stay. We're pleased to hear you found the rooms clean and appreciate the kindness of our housekeeping staff. However, we apologize for the inconvenience regarding the airport shuttle and the bleach smell from the pool. We're also sorry that our front desk and breakfast staff did not provide the welcoming service we strive for. Your comments are valuable, and we will work on improving these areas. We hope you'll reconsider staying with us in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Josue,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
It was reasonably priced for World Dairy Expo
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Steven,Thank you very much for your stay. We're glad to hear that you found our pricing reasonable during the World Dairy Expo. We hope you had a great time at the event and look forward to welcoming you back in the future!Sincerely, Hotel Manager
