Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Emily, Gestion de l’hôtel
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, and we are delighted to see your rating of us. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Emily, Gestion de l’hôtel
Dear Parmjit,Thank you for taking the time to leave 10/10 feedback about your stay with us! We appreciate you choosing our hotel and hope we can welcome you back soon to deliver excellent service.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Spent a very comfortable one-night stay. The hotel is fine and very comfortable. It's not in the most attractive of locations, but is within an easy walk from the station, which was the main objective.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Emily, Gestion de l’hôtel
Dear Robert,Thank you for taking the time to share your thoughts regarding your recent stay with us. I am delighted to read your kind words about our comfortable rooms, and please be assured I will be sharing your feedback with our team to celebrate the excellent hospitality we strive to deliver!We truly appreciate your feedback, and we hope to welcome you back soon.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Emily, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave feedback about your stay with us. We appreciate you choosing our hotel and hope we can welcome you back soon.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Emily, Gestion de l’hôtel
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The staff were really helpful, the breakfast was fabulous. Only one problem, we had a door that adjoinded next door, they were up at 4.30am in and out of their room, opening and closing suitcases which sounded like they were in our room, this went on until 7am (gods knows what was going on in there).
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Vlad, Gestion de l’hôtel
Dear Pearl,I want to thank you for sharing your experience with us, and I will share your message and comments with the hotel leadership team, and relevant departments. I appreciate you taking the time to share your feedback, as it allows us to work and improve on providing the best service. I hope the adjointed room didnt cause too much distruptions and we would be more than happy place you in to a non connected room in your future stay and we hope to welcome you back soon, and thank you for staying with us.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Stod att frukost ingick, men det gjorde det inte
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Emily, Gestion de l’hôtel
Dear Henrik,Thank you for taking the time to share your thoughts regarding your stay. I appreciate you sharing your experience with us, and I will share your message with the hotel leadership team.Once again, I appreciate you taking the time to share your feedback, and thank you for staying with us.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The hotel itself was very clean and the room was excellent. Good standard amenities in the room.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Emily, Gestion de l’hôtel
Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Emily, Gestion de l’hôtel
Dear Angela,Thank you for taking the time to leave feedback about your stay with us. We appreciate you choosing our hotel and hope we can welcome you back soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
To start with the positives:
All staff are lovely and very helpful
Location is excellent. Just across the road from Manchester Picadilly Station and walking distance to the main shopping area, restaurants etc.
Rooms were clean and cosy
Negatives
The check-in and check-out was very slow. I don't think I have ever experienced such long queues for check in.
We were only 15 mins early for check in and were surprised to hear that the room wasnt ready. And it would actually be available slightly later than the check in time
The music from the bar carried all the way to our room at night. We were on the 4th floor. It stopped past midnight at almost 1am. This doesnt make for a plesant night's sleep.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Emily, Gestion de l’hôtel
Dear Sarbjeet,I want to thank you for sharing your experience with us, and I will share your message and comments with the hotel leadership team, and relevant departments. I appreciate you taking the time to share your feedback, as it allows us to work and improve on providing the best service. We hope to welcome you back soon, and thank you for staying with us.
