Ratings based on 82 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 20, 2023 on Expedia
Excellent
by A traveller
Disappointing
Posted Feb. 28, 2022 on HotelsThis place was a strange mix of things. The view is really beautiful - its a stop on many of the tours for people to visit. The rooms however, were quite disappointing. The rooms on the west side (not facing the water), pick up so much heat from the afternoon sun that the walls feel like a heater and the AC cannot keep up. The doors are also not sealed completely, so we had two frogs and a scorpion in our room over the course of three days.
Staff were nice, but not the most helpful. As many others have indicated, access to town from the pousada is up a steep and rough path. This is fine, but the staff were not able to connect us with a taxi to get to and from other places. The local taxi service is run through an app and you cannot download it without a Brazillian account/CPF.
The restaurant is also closed and the snack bar at the lookout closes promptly at sunset. So there is no access to water as well.
Many unnecessary inconveniences here. I would not return.
by A traveller
Posted Sep. 4, 2020 on Expedia
Pousada Precisa de uma organização. Tanto na estrutura quanto nos Quartos.
Recommended
for Everyoneby A traveller
All about the view
Posted Mar. 27, 2018 on Expedia
Pros: The incredible view of the city and the ocean.
Cons: The road to access the hotel.
The location makes this hotel unique. Being high above Maragogi with an unobstructed view makes your stay unforgettable. The facilities are pleasant and the staff is friendly. Rooms are small but impeccable.You will enjoy a good traditional Brazilian breakfast while looking at the beach below.
by A traveller
Posted Aug. 13, 2024 on Hotels
by A traveller
Posted Aug. 12, 2024 on Hotels
by A traveller
Posted May 25, 2024 on Hotels
by A traveller
Posted May 11, 2024 on Hotels
by A traveller
Péssima experiência
Posted May 4, 2024 on HotelsPéssima experiência desde o check-in com o recepcionista da noite/madrugada, faltou cortesia e saber tratar bem o cliente. O ar-condicionado não estava funcionando, esperei 1h30, chamei o recepcionista, que com muita má vontade e grosseria foi averiguar e disse que era assim mesmo.
Após a reclamação o quarto foi trocado, mas o problema do ar condicionado persistiu, sem contar que o ar-condicionado ficava longe da cama, piorando o calor. A TV não permitia assistir youtube ou plataformas de streaming. Os demais funcionários foram solícitos e prestativos. O café da manhã pode melhorar. O primeiro quarto que fiquei a porta do banheiro não fechava e faltava manutenção nos banheiros e demais dependências da pousada.
Pra completar o péssimo atendimento, antes de terminar a diária, recebi uma mensagem no WhatsApp informando que estava próximo ao horário de desocupar o quarto, me senti constrangido. Minha esposa é gestora de viagens e ficou horrorizada com essa experiência.
O único ponto positivo da pousada é a paisagem, mas você pode pagar uma taxa, visitar o mirante e se hospedar num estabelecimento mais acolhedor e com uma boa acomodação. Para hospedagem eu não recomendo!
by A traveller
Posted Apr. 29, 2024 on Hotels