Note fondée sur 532 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Run down. The hotel was empty, yet they still gave me a room with a broken deadbolt. Smelled. There wasnt soap to wash my hands.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Wingate by Wyndham, Staff, Gestion de l’hôtel
We'd like to apologize for the trouble you encountered which kept you form fully enjoying your time with us. We strive for 100% guest satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest's stay. We'd certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time you are in the area. Until then, wishing you the best in your travels and endeavors.
par un voyageur
Publié le 29 juin 2024 sur Expedia
The staff was friendly, the room is clean. Check in was easy. The problem is that there is a pool advertised and i am traveling with a now heartbroken little person who thought she was going to get to spend some time swimming. Everything else is fine.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
Thank you for your feedback. We cant wait to see you again at the Wingate by Wyndham Marietta OH, next time you find yourself in the area. We hope to have the pool available soon!!
par un voyageur
Pool out of order
Publié le 27 juin 2024 sur HotelsAfter check in we were informed the pool was not in working condition, refunded our stay
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
Thank you for your feedback. We cant wait to see you again at the Wingate by Wyndham Marietta OH, next time you find yourself in the area.
par un voyageur
Publié le 16 juin 2024
Honestly I travel extensively this hotel should not carry this brand It is horrible
Commentaires de Gestion de l’hôtel
16 juin 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
We'd like to apologize for the trouble you encountered which kept you form fully enjoying your time with us. We strive for 100% guest satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest's stay. We'd certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time you are in the area. Until then, wishing you the best in your travels and endeavors.
par un voyageur
Meh
Publié le 16 juin 2024 sur HotelsThe building is kind of beat up and older. The breakfast was couple baskets of things. Not much of any thing
Commentaires de Gestion de l’hôtel
16 juin 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
Thank you for your feedback. We cant wait to see you again at the Wingate by Wyndham Marietta OH, next time you find yourself in the area.
par un voyageur
Publié le 16 juin 2024 sur Expedia
The staff was very polite and helpful.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
Thank you for your fantastic review. I look forward to sharing your feedback with the staff. We cant wait to see you again at the Wingate by Wyndham Marietta OH, next time you find yourself in the area.
par un voyageur
Publié le 10 juin 2024 sur Expedia
To start, we booked a king room but when we got there it was a room with two double beds. I went down to the lobby, to check in this and the lady there told me the king rooms were being painted and they had none. So I said whatever, even though you can call send an email anything to let someone know things like this prior to them paying for said room. So, we decide we are going to get something to eat, and we go to leave and realize our door does not lock. So I send my girlfriend to talk to the front desk lady because I am not trying to be rude towards her at this point, and we got down there and she is on her phone just talking away. Once we tell her hey the door isn’t locked up there she says I’ll just move you, so we go to the new room. The refrigerator in there (mind you there wasn’t one in the other room at all) isn’t plugged in and I am traveling with a year old who drinks milk, so we have to move the fridge to an outlet because the one it’s near is burnt out. The fridge kicks on and guess what? It starts leaking. The place smelled like marijuana, the safety isn’t there, and on top of everything the pool states on the website and on the doors to the pool that the pool is closed, but there were people swimming in the pool.
This was one of my worst hotel stays for sure, a waist of my money, not kid friendly whatsoever, but hardly people friendly. A dude had a luggage carrier and a cigarette in his mouth and his dog on the other hand and walked right into the lobby.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
We formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I've shared your feedback with our team in an effort to increase Quality control and to identify our strengths and weaknesses. We'd relish another opportunity to show you our best side. Please keep us in mind the next time you find yourself in the area.
par un voyageur
Publié le 8 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
We appreciate your business as well as your feedback. We look forward to seeing you again at The Wingate by Wyndham Marietta Ohio.
par un voyageur
Publié le 6 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
Thank you for your feedback. We cant wait to see you again at the Wingate by Wyndham Marietta OH, next time you find yourself in the area.
par un voyageur
Publié le 27 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juin 2024 par Wingate by Wyndham Marietta, Ohio Staff, Gestion de l’hôtel
We'd like to apologize for the trouble you encountered which kept you form fully enjoying your time with us. We strive for 100% guest satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest's stay. We'd certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time you are in the area. Until then, wishing you the best in your travels and endeavors.
