Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 9 juill. 2024 sur Hotels
par un voyageur
Great experience.
Publié le 25 avr. 2024 sur HotelsMy stay at The Elegance Hotel in Marmaris was absolutely delightful. From the moment I arrived, I was impressed by the exceptional service provided by the staff. Their attentiveness and willingness to assist made my experience truly memorable.
The hotel's location right on the seafront was breath taking, and the jetty with its comfortable loungers and umbrellas provided the perfect spot for relaxation. I especially appreciated the option for a late checkout, which allowed me to make the most of my time there.
Originally planning to stay for just one week, I was so happy with the hotel that I extended my stay to two weeks. The food served was delicious, adding to the overall enjoyment of my stay.
In terms of suggestions for improvement, given the hotel's five-star rating, I believe linen tablecloths and napkins would add an extra touch of elegance to the dining experience. Additionally, while the room was comfortable, it appeared a bit worn and could benefit from some updates.
On the topic of sustainability, I urge the hotel to consider replacing the 33 cl bottled water with water fountains. The excessive use of plastic bottles is concerning from an environmental standpoint and takes from the otherwise positive aspects of the hotel.
Overall, my experience at The Elegance Hotel was exceptional, and I would gladly return in the future. Kudos to the entire team for their efforts in creating such a wonderful environment for guests.
par un voyageur
Publié le 13 mai 2022 sur Hotels
par un voyageur
Go elsewhere.
Publié le 14 mars 2022 sur HotelsWhat a let down. 30 minutes after checking in our kids room was full of cigarette smoke/smell. In fact other rooms too despite asking for non-smoking rooms. The kids moved rooms, fortunately the staff were receptive to this request. The hotel is dated...1980's and elegant it was not. To cap it off, were were scammed with a massively expensive laundry bill. 1 bag of laundry...80 Euros!! Many things not right with this place but the staff at breakfast were well trained and receptive.
par un voyageur
Publié le 27 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2020 par Elegance Reservation, Gestion de l’hôtel
Dear Guest;
Could you please inform us your complaint, ı hope to help you with your complaints
par un voyageur
Publié le 24 août 2020 sur Expedia
Our trip was cancelled due to Covid-19. We are now fighting to get our money back.
Commentaires de Gestion de l’hôtel
25 août 2020 par Elegance Reservation, Gestion de l’hôtel
Helle Dear Guest;
First of all thank you for your comment.
We did not charge anything for cancellation Covid 19. If you please send us contact details, we will check together.
Have a nice day
par un voyageur
Publié le 19 août 2019 sur Hotels
par un voyageur
Elegance stay elegance
Publié le 15 août 2019 sur HotelsVery nice stay the same
Reception is very nice food is good
par un voyageur
Publié le 16 mai 2019 sur Expedia
